Sr. Portfolio Administration Coordinator

Overview

Manage lease data, financial obligations, and document compliance for client property portfolios.

Key Responsibilities

• document management
• invoice review
• financial reporting
• lease review
• rent collection
• audit reconciliations

Tasks

-Train new associates -Ensure that productive landlord and subtenant relationships are maintained in accordance with the lease and sublease agreements -Ensure proper document management measures are followed for all leased, owned and other associated documents. Maintain file retrieval/storage, scan documents, and open/distribute mail -Communicate frequently with internal and external partners. Notify client of critical dates, real estate policies and procedures, and assist with general inquiries -Review client invoices in conjunction with lease requirements and collect proper supporting back-up documentation from landlords/billing authorities and confirm all calculations are correct -Stay up to date on the latest industry standards and trends -Assist managers with timely and accurate financial and critical date reports for client presentment, identify and record savings, identify exceptions, investigate causes of exceptions, and recommend solutions -Review Estoppels and Subordination Non-Disturbance Agreements (SNDA’s) against the lease terms -Request and process certificates of insurance as required by the lease document -Assist or oversee special projects as requested by the client or leadership -Assist manager or oversee the creation and continuous updates to process playbooks -Partner with the manager and transition team to get new accounts established quickly and smoothly -Oversee and manage the subtenant process including the recording and collection of monthly rent and the pass-through of invoices and year-end reconciliations -Responsible for ensuring the financial obligations of our Clients is accurate and that monthly rents are processed in a timely manner -Provide guidance and direction to other Portfolio Administration Coordinators on various tasks and projects -Establish task priorities and create schedules for portfolio objectives -Conduct desktop audits of Year-End Common Area Maintenance (CAM), Insurance, and Real Estate Tax reconciliations, interpret, and analyze all charges for accuracy, in accordance with lease documents. Directly responsible for dispute resolution with landlord for any identified discrepancies

Requirements

• bachelor’s degree
• ms office
• technical proficiency
• analytical skills
• research skills
• customer service

What You Bring

-Bachelor’s Degree preferred in any field; business, finance/real estate, accounting ideal -High School diploma or GED required -Research Skills -Ability to understand, interpret, and abstract complex real estate lease terminology -Customer Service Skills -Communication Proficiency (oral and written) -Working knowledge of financial terms -Able to manage multiple projects/priorities in a fast-paced environment -Detail Oriented -Interpersonal Skills -Analytical Skills -Regularly exercises good judgment and logic in responding to leased and owned property inquiries from the client and/or landlords -Organization Skills -Strong proficiency with MS Office Suite (MS Word, Excel and PowerPoint) -Sense of Urgency -Technical Proficiency

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About Cushman & Wakefield

-With operations across ~400 offices in 60+ countries, it bridges global scale with deep local market insight. -Typical projects range from agency leasing and capital-markets advisory to project development and integrated facilities management. -The firm specializes across sectors including data centers, industrial/logistics, life sciences, retail, government, and healthcare. -A standout fact: it advises marquee assets like ports, rail hubs, and sports venues.

Sector Specialisms