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Operations Support Engineer - Wastewater Treatment

W3 Associates

The Role

Overview

Provide on-site maintenance, troubleshooting and support for wastewater treatment systems.

Key Responsibilities

  • chemical dosing
  • system monitoring
  • on-site maintenance
  • troubleshooting
  • technical reporting
  • customer support

Tasks

Due to continued growth, our client's aftercare and support business is seeking a dedicated Wastewater Operations Support Engineer covering the Brisbane Metro area. This role combines technical expertise with customer service excellence to ensure optimal performance of water treatment systems across multiple industries. -Manage chemical dosing programs and monitor system performance across industries such as mineral processing, infrastructure, food and beverage, and manufacturing. -Perform on-site assessments, routine maintenance, and troubleshooting for wastewater treatment systems, ensuring compliance with standards and regulations. -Provide clients with technical reports and recommendations for system improvements. -Respond promptly to customer service requests and emergency situations. -Maintain detailed service records and documentation for all client systems. -Support customers post installation and commissioning with any troubleshooting and aftercare requirements -Collaborate with sales and technical teams to ensure client needs are met efficiently and effectively.

Requirements

  • bachelor's
  • driver's license
  • water treatment
  • troubleshooting
  • problem solving
  • certification

What You Bring

-Bachelor's degree in Chemical, Mechanical, Environmental Engineering or demonstrable hands on experience as an Operator. -Valid driver's license and willingness to travel -Experience in water & wastewater treatment systems maintenance, troubleshooting, and optimisation. -Excellent communication skills and customer service orientation. -Strong problem-solving abilities and technical aptitude. -Certification in water treatment technologies preferred.

The Company

About W3 Associates

-Founded in Sydney, W3 Associates has carved a niche as Australia’s go-to recruiter for the water industry. -They specialize in placing roles across engineering, project delivery, operations, business development, and executive leadership. -Their typical projects involve building and staffing teams for water and wastewater treatment plants, pipelines, desalination upgrades, and smart-water initiatives. -W3’s client base spans engineering consultants, civil contractors, water utilities, OEMs, and O&M service providers. -They’ve played key roles in long-term programs like Sydney Water’s Partnering for Success and major desalination upgrades.

Sector Specialisms

Water Industry

Engineering Consultants

Civil Contractors

Operations & Maintenance Providers

Equipment & Technology Manufacturers

Water Utilities

Government