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Hilti North America

Project Account Manager

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Hilti North America

Hilti North America provides high-quality tools, technology, and services for construction professionals.

Manage strategic customer relationships and drive sales of Hilti solutions in a geographic area.
16 days ago ago
Expert & Leadership (13+ years), Intermediate (4-7 years), Junior (1-3 years), Experienced (8-12 years)
Full Time
Detroit, MI
Hybrid
Company Size
30,000 Employees
Service Specialisms
Technical Services
Engineering
Consulting
Project Management
Training & Education
Tool Repair & Maintenance
Design Support
Fire Protection Consulting
Sector Specialisms
Energy
Industrial
Power sector
Mining
Oil and Gas
Construction
Infrastructure
Buildings
Role

Description

territory management
product demo
consultative sales
business planning
relationship management
asset management
  • Identify the key roles on a jobsite project and understand their responsibilities and needs; obtain appointments with entry level decision makers at construction/ industrial companies.
  • Using Time and Territory Management (TTM), zone territory by customer potential and previous sales, create/own daily schedule, and utilize sales productivity tools.
  • Demonstrate Hilti products and services in person, face-to-face, with customers.
  • Influencing without authority, taking the initiative in leading projects or important topics that impact the customer or the Division.
  • Demonstrate consultative selling; collaborate with the customer to analyze and assess the need for a product or service.
  • Make outside, face-to-face sales to an assigned set of strategic VIP customers within a geographic area while strengthening the company’s position or market shares within the assigned group of accounts.
  • Develop, analyze, and manage business plans related to the customer database to effectively maintain and grow sales.
  • Collaborate with a variety of departments (materials management, logistics, credit, marketing, technical services, and customer service).
  • Nurture strategic relationships with top accounts and create business plans to identify product and solution gaps existing in a customer’s current purchasing habits.
  • Participate in construction industry trade organizations to build relationships and network of contacts.
  • Care for and maintain company assets, e.g. companies provide vehicle, van inventory, laptop, and smart phone to minimize loss due to damage or loss inventory.
  • When necessary, coordinate efforts of relevant Account Managers to support the implementation/sales of products and services to their assigned accounts.

Requirements

salesforce
ms office
bachelor's
team player
sales driven
customer focus
  • Ability to thrive both independently and in a team environment.
  • Three (3) year prior experience working directly with customers preferred (either over phone or face-to-face).
  • Must be persuasive, sales driven, customer focused, and a team player.
  • Previous experience of preparing professional sales presentations and quotes for customers.
  • Demonstrated abilities with speaking with and selling to senior or executive level leaders in various organizations.
  • Demonstrated success as a Hilti Account Manager or developing key customer accounts preferred.
  • Must be able to build prospects and business relationships over a longer period of time.
  • Proficient computer skills including MS Office Suite and smartphones.
  • Must maintain a professional business appearance in accordance with Hilti North America dress policy at all times.
  • High School Diploma or GED required; bachelor’s degree preferred or equivalent work experience.
  • Extensive experience with Salesforce.com platform preferred.
  • Some experience with reading and understanding construction documents preferred.
  • Experience in business development or developing customer accounts into more engaged and VIP customers.
  • Ability to develop engaged customer relationships and effectively implement strategic concepts.
  • Excellent time and territory management skills.
  • Proven ability working on strategic projects that have a longer-term focus.

Benefits

  • Medical/Dental/Vision coverage effective on your first day of employment
  • Education reimbursements.
  • Generous Paid Time Off policy and holidays including two days to give back to your local community.
  • Employee Assistance Program (EAP), company-paid wellness screenings.
  • Opportunities for growth – shift careers, support your professional development, or get assigned to any of the 120+ countries in which we operate.
  • 401(k) plan with dollar-for-dollar matching, up to 6% matching, up to 6% match and fully vested after one year of employment.
  • Life, accident and disability insurance.
  • Paid parental leave, sabbaticals, military leave.
  • Up to five days per year of back-up daycare.

Training + Development

Information not given or found
Company

Overview

1941
Year Founded
The company was established in 1941, marking the beginning of its legacy in the construction industry.
  • is a leading provider of innovative products, services, and solutions for construction professionals.
  • portfolio includes power tools, fastening systems, and construction software designed to increase productivity on job sites.
  • solutions span diverse sectors, with a strong presence in industrial, commercial, residential, and infrastructure projects.
  • focuses on quality, providing equipment and services for everything from building foundations to complex commercial infrastructure.
  • offers cutting-edge technology and a commitment to delivering long-lasting, reliable solutions to its customers.
  • provides consulting services, project management support, and training for construction professionals.
  • projects often involve large-scale builds such as skyscrapers, bridges, and commercial complexes.
  • remains at the forefront of the construction industry, constantly evolving its offerings to meet the demands of modern building and infrastructure challenges.

Culture + Values

  • Integrity
  • Performance
  • Commitment
  • Innovation
  • Teamwork
  • Customer Care
  • Excellence

Environment + Sustainability

2050
Net-zero commitment
Committed to achieving net-zero emissions through strategic sustainability initiatives.
  • Targets to reduce greenhouse gas emissions in line with the Science Based Targets initiative (SBTi).
  • Implementing energy efficiency measures to reduce carbon footprint in operations and products.
  • Use of recycled and renewable materials in products.
  • Increasing circularity through product repair, refurbishment, and recycling services.

Inclusion & Diversity

  • Focuses on building a diverse workforce and fostering an inclusive work environment.
  • Aims to increase the number of women in leadership positions.
  • Promotes equal opportunities for all employees, regardless of gender, background, or ethnicity.
  • Regularly tracks and reports on gender and diversity metrics.
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