Multimedia & Content Product Designer

Overview

Create multimedia and content assets to tell product stories for SaaS/AI platforms.

Key Responsibilities

• multimedia design
• user interviews
• template creation
• brand consistency
• content strategy
• project management

Tasks

-Translate complex product ideas and AI concepts into accessible, visually compelling narratives. -Design and produce multimedia assets—graphics, illustrations, videos, motion graphics, and other creative deliverables—for product launches, in-product experiences, websites, and presentations. -Conduct user and stakeholder interviews to inform content strategy, visual narratives, and creative direction. -Craft messaging frameworks and narrative angles for product launches. -Stay current with design, motion, and multimedia trends—especially within SaaS, AI, and digital storytelling. -Create templates, component libraries, and scalable frameworks for visual content production. -Write scripts, headlines, and short-form copy for videos, social media, and digital campaigns. -Collaborate with Product Design, Product and Client Success to align on creative needs across Lessen Pro, Lessen 360, and Aiden AI to concept and execute digital storytelling for new features, campaigns, and educational content. -Maintain visual consistency across all creative deliverables, adhering to Lessen’s brand and design system. -Perform competitive and market research to identify content trends, creative positioning, and differentiation opportunities. -Contribute to campaign ideation sessions, ensuring content aligns with audience motivations and brand tone. -Translate user and market insights into storytelling opportunities that support adoption and retention across SaaS and AI products. -Manage multiple concurrent projects, maintaining a balance of quality, creativity, and deadlines.

Requirements

• adobe cc
• figma
• 5+ years
• bachelor's degree
• storytelling
• saas

What You Bring

-Strong writing and storytelling abilities—able to craft clear, concise, and emotionally resonant copy. -Knowledge of persona-driven messaging and creative testing. -Strong portfolio demonstrating visual storytelling, brand alignment, and technical proficiency. -Understanding of UX/UI principles and how creative content supports product adoption. -Must be located in or able to work from Chicago, IL. -Experience conducting or synthesizing user interviews to inspire creative work. -Knowledge of animation principles and best practices for short-form video. -Familiarity with SaaS, AI, or technology environments preferred. -Open to feedback and iterative creative development. -Minimum 5 years of professional experience in multimedia, motion, or content design. -Strong sense of visual hierarchy, typography, and brand cohesion. -Proficiency in Figma or equivalent design tools. -Proven ability to deliver assets across multiple platforms and file formats. -Experience working with SaaS or AI products is preferred. -Excellent collaboration and communication skills with cross-functional teams and end users. -Expertise in Adobe Creative Cloud (Illustrator, Photoshop, After Effects, Premiere Pro). -Self-starter with strong organization and time management in a fast-moving environment. -Ability to balance big-picture storytelling with attention to design and motion details. -Bachelor’s degree in Design, Visual Communications, Multimedia, or a related field (or equivalent experience). -Experience designing for digital and social channels (video, motion, and static).

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Benefits

-$75,000.00 - 95,000.00 annually.

About Lessen

-Streamline property management across single-family and multifamily portfolios. -Operates across 100+ North American markets with a tech-first approach. -Features include smart scheduling, centralized dashboards, and vendor integration for multifamily operations. -Launched a marketplace offering vendors e-commerce access to materials and financing at preferred rates.

Sector Specialisms