ITS Specialist

Overview

Provide frontline IT support and manage systems for corporate, OT, and site environments.

Key Responsibilities

• ticket resolution
• patch management
• software deployment
• account provisioning
• ot support
• knowledge base

Tasks

-Document solutions in the IT knowledge base to ensure repeatability and team learning -Serve as primary point of contact for IT support tickets; resolve issues across Windows, networking, and collaboration tools -Participate in after-hours support as needed -Support OT/site systems in collaboration with OT administrators and engineers -Contribute to endpoint patching, software deployment, and lifecycle management -Communicate clearly with end users, providing updates and guidance in a professional manner -Assist with IT projects, including hardware rollouts, infrastructure upgrades, and security initiatives -Provision, configure, and maintain user accounts, endpoints, and mobile devices -Troubleshoot and escalate complex issues to Systems Engineering or other teams when appropriate

Requirements

• endpoint management
• active directory
• office 365
• networking
• comptia
• problem solving

What You Bring

-Endpoint management and patching tools -Communication Skills: Strong written and verbal communication, with the ability to explain technical issues to non-technical users -Problem-solving and critical thinking -Active Directory and Azure AD account management -Adaptability to changing priorities and fast-paced environments -Office 365 troubleshooting and support -Certifications: CompTIA A+, Network+, Security+, or Microsoft Associate certifications preferred -Networking fundamentals (LAN, VPN, firewalls) -Experience: 2–4 years in IT support, systems administration, or related roles; prior experience supporting hybrid enterprise environments is a plus -Customer service mindset -Windows and Linux administration

People Also Searched For

Benefits

-Ongoing support and guidance such as on-the-job learning, hands-on experience, and mentorship -Training, strategies, and tools to support your personal and professional growth -Opportunities to volunteer and give back to our local communities -A mission-driven, energetic environment that supports and encourages our people to do their best work every day. -Benefits Offered: comprehensive high-deductible health plans, dental and vision insurance plans, short-term and long-term disability, group life insurance, 401(k) corporate matching, flexible spending arrangements, company paid parking and cell phone, fitness and wellness corporate discounts -Base and bonus commensurate with experience -Team atmosphere of diverse professionals committed to making an impact as an organization -Responsible Paid Time Off plus standard company holidays -Exceptional benefits such as medical and dental; 401(k) with corporate match

About Apex Clean Energy

-Backed by major capital partners like Ares Management and SK Gas, Apex has commercialized billions in wind, solar, and storage projects. -Its portfolio spans utility‑scale wind farms (like the record‑setting Aviator Wind and Great Pathfinder), large solar installations, and emerging green hydrogen ventures. -Apex pioneers capital recycling—selling stakes in completed projects (e.g., Pinnacle II, Great Pathfinder/Mulligan)—to fund fresh developments. -Typical projects include multi‑hundred‑megawatt wind and solar farms under long‑term power purchase agreements with utilities and corporations. -The firm leads in distributed and community solar, and pairs renewables with energy storage and green fuel technologies, such as wind‑powered hydrogen. -A standout fact: it helped develop the first and largest wind‑powered hydrogen plant in the U.S. with Plug Power, targeting decades‑long impact.

Sector Specialisms

Visa Sponsorship

-apex will not sponsor a new applicant for employment authorization for this position.