Field Supervisor - Service

Overview

Oversee elevator service operations, coordinate teams, ensure safety and client satisfaction.

Key Responsibilities

• inspection
• safety audit
• reporting
• negotiation
• survey
• risk mitigation

Tasks

-Prepare quarterly review report. -Review regularly, Net O / Payment. -Negotiate with clients for price fixation of contracts & T-order. -Ensure Zero accident / incident -Ensure Reporting of incident -Conduct toolbox talk with employees. -Be present at reporting place of examiners to take feedback of previous day and plan daily schedule. -Inspect or re-inspect to see progress of work. / Random Check for Quality. -Carry out annual equipment survey -Create Safety awareness and ensure our employees are working safely. -To conduct FPA and complete corrective actions within targeted completion date. -Meet clients regularly for rapport development. -Carry out NIS before taking over new construction and modernization job. -Monitor how to reduce call-backs. More so on top ten calls received. -Check the opportunity to potential T-Business. -Make employees continuously aware about safe work practices. -Follow-up invoices/ payments. -Update necessary conversion/ recovery cancellation into system. -Conduct EH&S inspection/audit as per assigned quota and ensure completion of corrective actions within targeted completion date. -Correspond with clients for renewal of contract and as and when necessary and quotation for PA settlement. -Plan for repair schedule as a preventive method. -Two months prior to the expiry of free service contract date inspect the elevator. -Co-ordinate between Area Executives, employees and customers. -Communicate with examiners on regular basis, take care of their problems and create confidence amongst them. -Handle effective conversions when necessary. -Make efforts for acquisition and recoveries & achieving the target. -Actively participate in RQC & Safety meetings and review issues and progress. -Participate in Incident Investigation. -Ensure that issues identified in the Risk Assessment (JHA) process are mitigated or controlled in accordance with assigned responsibilities and schedules. -Lead team to complete given task and facilitate them in case of need.

Requirements

• eh&s
• safety policy
• fatality audits
• toolbox demo

What You Bring

-Adherence to EH&S policy and practices. -Fatality Preventive Audits/ Toolbox Demonstration.

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Benefits

-Manpower allotment day to day basis on call-backs received.

About Otis Elevator Co.

-Pioneered the first passenger elevator, revolutionizing urban transportation. -Serves a wide range of sectors, including residential, commercial, and infrastructure projects. -Their work can be seen in iconic structures like the Burj Khalifa. -Focuses on safety, efficiency, and sustainability in urban spaces. -Advanced smart elevator systems enhance user experience and energy efficiency.

Sector Specialisms