RCC Operating Technologist (Part-Time, Remote)

Overview

Remotely operate building automation systems, troubleshoot, and optimize facility performance.

Key Responsibilities

• alarm monitoring
• bas programming
• system maintenance
• energy optimization
• remote support
• commissioning

Tasks

-Alarm monitoring and work order dispatch of Critical/High priority alerts. -Participates in and assists with facility-related projects. -Address frequent failures with site team and Vendor. Identify, record and escalate deficiencies and maintain related documentation. -Develops recommendations for BAS system changes and implements approved changes which may include working with contractors and BAS vendors for the programming and remote portal development coordination. -Ensure remote platforms are up to date. -Works with building operators and site managers to identify operational and energy savings in BAS operations. -Responds to demand service requests for BAS/Control related issues to diagnose and rectify. -Initiates documents to obtain formal approval of work required. -Programming, coding, on-site installation and/or maintenance of BAS. (Asset) -Optimizes facility uptime and asset integrity of assigned facility. -Provides observations about facility building automation equipment and systems conditions and deficiencies and provides suggestions for enhancement and repair. -Trains junior operator team members (as required) on daily operations processes and troubleshooting. -Complies with all internal and external requirements including but not limited to environmental and health and safety. -Performs commissioning inspections to transition projects from installation to an on-going operation. -Coordinate maintenance repairs and implement temporary overrides to minimize impact while awaiting services. -Receives, actions, tracks, monitors and reports status of maintenance and repair work within the work order management system including progress notes and resolution notes. -Provide input to Project Teams and/or BAS Vendors on scope and remote portal requirements. -Performs work in accordance to established processes and practices. -Assists in enhancing tenant and customer satisfaction. Maintain positive relations through the manner with which work is performed and delivered. -Records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements. -Monitor system performance and fault events perform corrective and demand service maintenance on BAS to achieve facility uptime, uninterrupted client operations, occupants’ comfort asset integrity, and energy and operating cost objectives. -Provides remote technical support to on-site technician team via phone support system. -Upload up-to-date installation documents obtained from installation team and BAS vendors to the BAS after upgrades. -Receives, tracks, monitors and reports status of maintenance and repair work within service maintenance management database.

Requirements

• college diploma
• bas operation
• bacnet
• data analysis
• client service
• mentoring

What You Bring

-College Diploma in a related discipline. -Remote BAS operation for multiple facilities. (3 years) -Medium to advance skills in word processing and spreadsheet data manipulation and analysis tools. (5 years) -BAS or Building Operations courses (Asset). -Effective communication skills for the purpose of data relay, exchange, feedback, and clarification. (3 years) -Familiar with integration concepts and platforms such as BACnet systems. (1 year) -Strong ability to adhere and to properly execute processes and practices relating to facility operations and maintenance. (3 years) -Mentoring skills required to support Junior BAS Operator development. (Asset) -Good knowledge of optimization and energy management strategy for BAS. (3 years) -Must be able to work shifts, be on-call and be available to respond to emergencies. -Part-time shift, availability for 20-29 hours/week. Must be flexible to work weekdays (days and nights) and weekends (days and nights) as scheduled -Valid drivers’ license (Asset) -On-call/standby and emergency call - outs as they arise. Occasional extended hours. (Must be available) -Strong client-service orientation along with a high sense of urgency. (3 years) -Demonstrated proficiency with BAS navigation, data-trend setting and extractions, trouble shooting. (3 years) -Bilingualism (Asset) -Operational experience in fault detection platform. (Asset)

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About Bgis

-Founded with a focus on providing top-tier facility management services across North America. -Specializes in integrated solutions that enhance efficiency, sustainability, and performance of assets. -Works with various sectors, including commercial, industrial, and government infrastructure. -Provides services ranging from facility management to energy optimization and project management. -Offers a range of solutions, from technical services to space planning and design. -Operates across key markets in Canada, the United States, and abroad, with a growing global presence.

Sector Specialisms