Collections and Cash Management Manager

Overview

Manage cash and collections teams, optimise cash allocation and drive process improvements.

Key Responsibilities

• policy updates
• erp migration
• cash allocation
• automation
• revenue accruals
• process controls

Tasks

-Revise relevant policies, thresholds and guides as required, draft updates to policies / thresholds to ensure it remains up to date and reflects any relevant changes to the organisation / external factors. -Drive required cultural attributes across the Collection and Cash Management teams, including focus on compliance and service delivery, customer service excellence and focus on controlled continuous improvement. -Drive continuous improvement opportunities which could improve cash flow or support more cost effective delivery of processes -Manage escalation from those within the team and support them in managing risks and issues. -Deliver improvements identified through ERP transition to S4/HANA, making full use of automation technologies to allocate cash. -Manage the Collections & Cash Management Teams to oversee efficient and effective allocation of incoming funds as well as certain revenue accounting activity, such as creating revenue accruals and deferred income journals. -Deputise where required for the management of the Collections team whose responsibilities include delivery of credit management, cash collection, exception billing activity and the management of overdue debt plus making full use of automation technologies to reduce overdue debt. -Manage process controls in respect of the Business Services cash activity. -Drive team to deliver against KPIs and ensure a high quality service is provided

Requirements

• order to cash
• microsoft office
• bacs
• sap
• process improvement
• communication

What You Bring

-Knowledge of emerging trends and good practice in Order to Cash processes -Knowledge of Microsoft Office software -PDF format preferred and do not include any photographs or images -Ability to influence internal and external stakeholders -Experience in dealing with third-parties -Knowledge of BACS and other contemporary banking systems and networks -Experience in managing Order to Cash teams and delivering Order to Cash processes -Excellent knowledge of the Order to Cash processes and understanding of how it fits in with other BSF, Finance and business processes -Proven ability to identify process improvement opportunities -Strong communication skills with both internal and external stakeholders -Understanding of accounting principles and relevant Accounting Standards -Experience in managing debt disputes -Experience in identifying process improvement opportunities -Experience working in a shared services environment -Working knowledge of SAP and SAP4/HANA ERP systems

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About Transport For London

-Handles day-to-day operations: Overground, DLR, trams, ferries and roads. -Manages congestion charge and ultra-low emission schemes. -Develops major infrastructure projects: Northern Line extension, Silvertown Tunnel, West London Orbital plans. -Runs one of Europe’s largest zero-emission bus fleets and pioneered a cycle shuttle through Silvertown.

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