Client Leader, Healthcare

Overview

Lead healthcare client relations, business development, and project delivery.

Key Responsibilities

• project execution
• status reporting
• invoicing
• contract negotiation
• team staffing
• business development

Tasks

-Facilitate and document meetings with staff and clients, coordinating project personnel, vendors, and consultants -Participate in client contract negotiations, manage change requests, and approve project plan modifications -Collaborate with the Project Manager on staffing, responsibilities, and performance feedback for project team members -Manage project execution, ensuring alignment with budget, schedule, and scope while maintaining client expectations -Support business development initiatives by contributing to RFP responses and participating in client interviews -Track project milestones and deliverables, ensuring adherence to quality standards and preparing regular status reports -Oversee project invoicing, ensuring accuracy and alignment with work deliverables, and manage account receivables

Requirements

• design tools
• bachelor's
• 15+ years
• healthcare
• client-facing
• leadership

What You Bring

-Expertise in design techniques and tools for producing technical plans, drawings, and models -Bachelor's degree in Architecture, Engineering, Interior Design, or related construction field (Professional licensure preferred) -Strong understanding of business management principles, including strategic planning, resource allocation, and leadership -At least 15 years of professional experience in the AEC industry, inclusive of at least 5 years in a client-facing role working on large-scale, complex Healthcare projects -Strong critical thinking, time management, and communication skills, both verbal and written -TO BE CONSIDERED, PLEASE SUBMIT CURRENT PORTFOLIO/WORK SAMPLES IN PDF FORMAT* -Ability to actively listen, understand others' perspectives, and respond thoughtfully in conversations -Knowledge of customer service principles, including needs assessment, quality standards, and customer satisfaction -Familiarity with building methods, materials, and systems for construction and renovation projects

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About Dlr Group

-Now 100% employee-owned, it pioneered integrated design—melding architecture, engineering, planning and interiors under one roof. -Its portfolio includes museum transformations, university campuses, transit hubs, and sports stadiums. -Specializing in sectors such as civic, justice, cultural centers, K-12 and higher-ed campuses, hospitality, and transit. -Standout projects include the Rock & Roll Hall of Fame, LAX automated people mover stations, Mall of America expansions, and performing-arts centers. -The firm has a legacy of acquiring regional specialists, enhancing its expertise in areas like theatre and healthcare design.

Sector Specialisms