NMA Scheduler

Description

• Proactively look for opportunities to improve process and feed ideas into local meetings and continuous improvement groups.
• Produce effective and efficient plans by utilising data to ensure priorities and SLAs are met.
• Liaise with the highway authorities to ensure compliance to street works regulations and guidelines.
• Effectively use NRSWA knowledge to ensure work is delivered right first time, with no financial impact.
• Keep our customers informed on the status of their work requests and explain the steps required to complete necessary work to their satisfaction.
• Produce reporting to demonstrate utilisation of resource.
• Use information received from multiple sources to create high quality field operations within our workforce management system.
• Work in collaboration with field operations to ensure schedules are deliverable.

Requirements

• Ability to interpret and analyse complex information.
• NRSWA qualification.
• Knowledge of Street manager system and SAP interface to maximise outputs
• Ability to react in situations where plans and priorities change at short notice.
• Experience of liaising with external bodies ( e.g. Highways authority’s, local councils)- Good understanding of Street works or hold a NRSWA card.
• Ability to work under pressure in a dynamic and changing environment.
• Knowledge and experience of using SAP and SWIMM systems
• Great communicator with experience of managing customer expectations.
• Strong IT skills across the Microsoft office suite of products.

Benefits

• Death in service
• Training and progression opportunities
• Free parking
• 24 Days holiday plus Bank Holidays

Training + Development

Interview process

Visa Sponsorship

Security clearance