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Operations Administrator

Lanes Group

The Role

Overview

Admin support for Anglian Water Network handling data, PO's, calls and scheduling.

Key Responsibilities

  • scheduling
  • liaising
  • pricing
  • data entry
  • purchase orders
  • customer calls

Tasks

-Scheduling works as and when needed -Liaise with internal teams including Procurement, Transport, and Training -Support pricing and earnings checks -Perform general administrative tasks including data input and Excel work -Raise purchase orders via online portals -Handle incoming calls from customers and internal stakeholders

Requirements

  • communication
  • teamwork
  • detail-oriented
  • microsoft office
  • excel

What You Bring

-Confident telephone manner and communication skills -Willingness to learn and contribute to a team environment -Strong attention to detail and accuracy -Proficient in Microsoft Office (especially Excel)

Benefits

-Ongoing training and professional development -24 days holiday allowance plus Bank Holidays -Opportunity to work with a leading water utility network -Pension scheme -Death in service

The Company

About Lanes Group

-It grew through strategic acquisitions and expansion into new service areas. -It secured major contracts with Thames Water and Southern Water, handling citywide sewer maintenance. -Its work spans large‑scale infrastructure including railway drainage on Crossrail and UV trenchless sewer relining on UK motorways. -Today, it operates a national network of depots, utility hubs and specialist divisions like Lanes‑i, Sapphire and AQS.

Sector Specialisms

Drainage

Sewer

Septic Tank

Wastewater

Water Utilities

Gas Supply Networks

Rail Sector

Commercial

Domestic

Infrastructure

Utilities