Senior Project Support Officer

Overview

Lead project support team for capital mining projects, managing SharePoint, admin and compliance

Key Responsibilities

• sharepoint
• teams management
• travel coordination
• document control
• team leadership
• compliance

Tasks

Concentis are seeking a Senior Project Support Officer to lead, coordinate, and manage the project support function across multiple capital projects within a Tier 1 mining client. This role will oversee the daily activities of the Project Support team, ensuring systems, processes, and structures are consistently applied. With strong expertise in Microsoft systems, SharePoint, and project administration, the Senior Project Support Officer will ensure best practice and document control for the site teams SharePoint and connected Teams sites and channels, ensure teams are set up and have current guides and access and drive efficiency across project support activities. This position is both hands-on and supervisory, balancing operational delivery with team leadership. -Provide day-to-day oversight of project support activities, including travel coordination, onboarding, training registers, permits, PPE management, and administrative requirements. -Play a pivotal role in shaping and managing the Project Support function. -Promote teamwork, knowledge sharing, and continuous improvement across the team. -Operational Excellence: Deliver high-quality, accurate, and timely project support services while ensuring compliance with processes, registers, and reporting standards. -Manage and support processes including travel bookings, inductions, onboarding, how to guides and credit card and cost reconciliation cost centre/WBS alignment, accuracy and reporting. -Drive compliance with company systems, protocols, and governance requirements. -Ensure project registers, trackers, and reporting tools are accurate, up to date, and accessible to stakeholders within the constraints of role (not expected to complete or manage project deliverables). -Lead and manage the Project Support team, ensuring tasks are allocated, monitored, and delivered to a high standard. -Lead project support team across a variety of exciting capital projects! -Team Management: Effectively coordinate and mentor project support staff, setting clear expectations, monitoring performance, and fostering collaboration. -Build capability within the Project Support team, coaching and mentoring team members. -Support Project Leaders, Superintendents, and Construction Leads with timely and accurate project administration. -Establish, maintain, and monitor portfolio SharePoint, Teams and portfolio management systems, ensuring information is up to date, resources and access, . -Act as the key escalation point for project support issues and problem resolution. -System Leadership: Implement and maintain SharePoint and other systems to streamline information management, ensuring all team members are trained and compliant.

Requirements

• leadership
• excel
• sap
• sharepoint
• teams
• 5+ years

What You Bring

Are you a proactive leader ready to drive excellence in project support across major capital projects? -Ability to lead, mentor, and coordinate a team in a fast-paced, project-driven environment. -Demonstrated strength in Microsoft Office Suite, including advanced Excel and document management. -Solid understanding of SAP and other enterprise systems for travel, procurement, and project administration. -High attention to detail with strong problem-solving capability. -Proven experience in project support, business support, or administration, with at least 5+ years in a senior or managerial capacity. -Strong communication skills, both written and verbal, with the ability to collaborate across project teams and leadership. -Strong experience with SharePoint set-up, Microsoft Teams setup and optimisation, and document control. -Excellent organisational, planning, and prioritisation skills, with the ability to manage competing demands. -Flexibility to work FIFO or residential roster, including travel to site. -9:5 FIFO roster with all travel within working hours

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Benefits

You would be employed on a 12-month FIFO contract with view to extend, working a 9:5 roster. -Work in a collaborative, supportive, and high-performing environment. -Long-term contract with genuine career growth and stability -Long-term career opportunity with professional growth and stability. -FIFO or residential roster options available -Travel included in paid working hours! -Work within a respectful, high-performing team on a strong pipeline of projects.

About Concentis

-Placing elite project management professionals in high-stakes projects. -A go-to partner for tier-one operators in mining, energy, and infrastructure. -Curated talent pool addressing complex projects from project engineers to construction leads. -Operates the Connect@Concentis program, known for exceptional contractor care. -Delivers support for brownfield, water infrastructure, and renewable energy projects across Australia and PNG.

Sector Specialisms