Coordinator Quality Assurance

Overview

Coordinate QA audits, investigate utility damages, coach technicians, ensure compliance

Key Responsibilities

• field audits
• utility locate
• audit reporting
• risk correction
• safety culture
• client relations

Tasks

-Collaborate with Operations partners to identify potential opportunities for damage prevention through the field audit process. -Effectively balance various job responsibilities while meeting daily productivity & efficiency standards, and completion deadlines. -Apply critical thinking skills to understand problems, analyze facts and anticipate results to make decisions based on available information and meet deadlines. -Promote and maintain a strong safety culture and ensure quality standards are being met. -Drive safely and follow company safe driving policies -Ticket production and weekend work may be required, as needed -Will support hands-on utility locate training and education in Damage Prevention -Respond to emergency calls, as needed. -Perform work in all weather conditions, during normal and after hours -Maintain punctuality and attendance at all shifts and training sessions -Correct the field risk findings and coach/mentor technicians. -Operate company vehicles in a safe manner and maintain a professional appearance. -Identify at-risk Field Technicians who need additional training to prevent potential for damages. -Promote a good working relationship with clients, excavators, regulators, employees, and the public. -Provide frequent and ongoing feedback to Field Check partners to improve quality results, reduce damages and ensure audit requests are being submitted with proper documentation. -Communicate audit and investigation findings with quality assurance and operations management, both verbally & in written format. -The employee shall follow all safety rules at all times -Provide witness testimony in small claims and litigated cases when necessary. -Completes and maintains all training -Perform field audits for accuracy of marks and compliance with applicable state laws, regulations, and contractual obligations per client.

Requirements

• utility locating
• hand tools
• computer proficiency
• high school
• mentoring
• 2+ years

What You Bring

-Proficient in the use of hand tools and equipment. (shovels, screw drivers, wrenches, and ped keys etc.) -Demonstrated ability to appropriately coach and mentor technicians. -Hearing and speaking to exchange information -Ability to carry 3-5 lb electronic locating equipment for extended periods of time; lifting objects up to 50 pounds or lifting in excess of 50 lbs with tool aids. -Ability to troubleshoot difficult locates and proficiently interpret all utility plats. -Thorough understanding of utility locating procedures, marking standards and proficiency with locate equipment. -Reaching overhead above the shoulders and horizontally; bending at the waist; standing and or walking for extended periods of time -One (1) or more years of experience locating underground utilities and/or combination of related experience required -High School Diploma or GED equivalency -Two (2) or more years of experience locating underground utilities and/or combination of related experience preferred -The employee must frequently lift and/or move up to 25 pounds. -Proficiency in computer based technology and ability to learn new systems & software related to the role. -Will need to have the ability to work a flexible schedule (some evenings and weekends) as needed -Ability to be flexible and adaptive in a fast-paced and dynamic work environment -Specific vision abilities required by this job include close vision, and ability to adjust focus. -Excellent verbal and written communication skills, including ability to communicate effectively with diverse individuals at all levels and areas within the organization -Regular use of hands and fingers to operate specialized equipment and tools

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Benefits

-Education Reimbursement -Discounts on gym memberships, pet insurance, and much more! -401(k) w/ Company Match -Weekly Paychecks -Insurance (including medical, prescription drug, dental, vision, disability, life insurance) -Legal Insurance -Paid Time Off, Parental Leave, and Holidays -Stock Purchase Plan

About Utiliquest, Llc

-A trusted guide for crews working amid gas, electric, and telecom lines. -Part of Dycom Industries, enhancing its capacity and nationwide reputation in specialty contracting. -Committed to precision technology, developing tailored tools for underground定位 and mapping. -Pioneers innovative methods in a field traditionally reliant on manual digging techniques.

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