Customer Account Representative

Description

• Serve as a primary point of contact for inquiries, updates, and account-related support.
• Identify opportunities to enhance the customer experience and strengthen account retention.
• Collaborate with internal teams to resolve issues and deliver high-quality service.
• Manage and maintain assigned customer accounts with professionalism and accuracy.
• Support continuous improvement initiatives to optimize customer service processes.
• Process account information, maintain organized records, and ensure timely follow-ups.

Requirements

• Problem-solving mindset and customer-first approach.
• Ability to work independently and collaboratively.
• Strong communication and interpersonal skills.
• Professional, reliable, and committed to delivering top-tier service.
• Excellent organizational abilities and attention to detail.
• Ability to multitask and manage priorities in a fast-paced environment.

Benefits

• Supportive and collaborative work environment.
• Competitive salary ($59,000–$63,000).
• Stable, full-time job type with long-term potential.
• Skill-development opportunities and internal training.
• Opportunities for professional and career growth.

Training + Development

Interview process

Visa Sponsorship

Security clearance