Regional Field Trainer

Overview

On-site trainer who onboardes, coaches, and improves leasing staff across properties.

Key Responsibilities

• onsite onboarding
• field coaching
• property visits
• lease-up support
• training documentation
• performance gaps

Tasks

The Regional Field Trainer plays a vital role in elevating leasing and operational performance across Hillpointe communities. Responsible for delivering in-person onboarding, coaching, and practical skills training, this role ensures team members are confident and consistent in executing the Hillpointe way. Supporting one of Hillpointe’s two Regional Vice Presidents of Property Management, each trainer will work directly with onsite teams to reinforce company standards and provide hands-on support where it matters most. -Lead on-site onboarding for new hires, teaching Hillpointe’s approach to customer service, phone etiquette, and closing techniques in the model. -Partner closely with Regional VPs to identify performance gaps and deploy targeted field support. -Conduct property visits to observe team interactions, offer real-time coaching, and reinforce leasing fundamentals. -Support community lease-ups, grand openings, and staffing transitions through boots-on-the-ground training and mentoring. -Train new and existing team members on touring best practices, follow-up expectations, and how to build strong prospect connections. -Maintain accurate documentation of training visits, outcomes, and employee development progress

Requirements

• leasing
• property management
• training
• travel
• degree
• coaching

What You Bring

-Exceptional communication and presentation skills -Confident coaching style with the ability to build trust and motivate others -Demonstrated success in a leasing, customer service, or sales leadership position -In-depth knowledge of leasing strategies, customer service standards, and operational procedures -Must be able to travel up to 75% across assigned regions -1+ years of experience in training, onboarding, or mentorship roles -Comfortable with frequent travel and adjusting to varying property dynamics -3+ years of experience in property management or leasing -High school diploma or equivalent; college degree preferred -Highly organized and self-directed, with strong follow-up skills

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About Hillpointe

-Founded with a focus on value-driven investment strategies and project management. -Specializes in real estate, infrastructure, and development projects across multiple sectors. -Track record of delivering residential and commercial developments, from conception to completion. -Focused on identifying and capitalizing on high-potential opportunities within the real estate market. -Known for leveraging deep industry expertise to drive exceptional project outcomes. -Has successfully managed projects in various stages, from acquisition and development to asset management.

Sector Specialisms