Parking Attendant (non-driving / non-valet)

Overview

Assist customers with parking, issue tickets, handle transactions and maintain facility.

Key Responsibilities

• exception processing
• ticket issuing
• shift reporting
• customer service
• patron guidance
• maintenance tasks

Tasks

-Process exception transactions (e.g., lost tickets, grace period tickets, etc.) according to company policy, including completing the applicable form. -May be asked by local management to complete small cleaning or maintenance tasks according to the company’s maintenance checklists. -Provide the company’s standards of service with each customer including maintaining the required uniform appearance, stating the company greeting, answering questions, resolving issues and thanking each customer upon exit. -Direct patrons where to park. -Complete the daily shift paperwork by recording the number of transactions by parking rate, number of vehicles in and out of the facility, number of contract parkers, vehicles left in the facility, number of validated tickets and exception tickets. -Issue tickets to customers, recording the required information on each ticket.

Requirements

• communication
• customer service
• professionalism
• 18+
• fast-paced
• high school

What You Bring

-Ability to read, comprehend, and communicate effectively both verbally and through written correspondence. -Customer service: 1 year+ -Ability to maintain a professional and friendly demeanor when working with other employees and the parking customer. -You are at least 18 years old. -Ability to work in a fast-paced environment. -Ability to provide customer resolution in a professional and friendly manner. -High School degree preferred but not required.

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Benefits

-Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7 -(FT Employees) Benefits Package - including medical, dental, vision, and 8 supplemental insurances, including pet insurance! -** Free parking while working at your assigned Propark location(s). -Flexible scheduling; paid Holidays and Wellness. -(FT Employees) Paid vacation and an extra day-off on your birthday!! -Available Mornings, Evenings, Overnight -Free Parking!**

About Propark Mobility

-A pioneer in the parking and mobility services sector. -Delivers cutting-edge solutions including parking management, valet services, and electric vehicle charging stations. -Serves various industries such as airports, hotels, residential buildings, and municipalities. -Focuses on sustainability and customer experience by offering tech-enabled services like mobile app parking and automated systems. -A leader in integrating electric vehicle infrastructure into its services. -Operates across numerous major cities, offering both short-term and long-term parking solutions. -Tailors parking operations to suit the unique needs of each client. -Adopts innovative technologies to stand out in a rapidly changing industry.

Sector Specialisms