Workforce Officer

Overview

Support ESR team and A4C job evaluation, maintaining records and stakeholder liaison.

Key Responsibilities

• esr system
• compliance
• stakeholder liaison
• service delivery
• customer service

Tasks

-Maintaining the accuracy and integrity of the ESR system, ensuring staff changes are processed efficiently. -Ensuring compliance with relevant policies, procedures, and employment legislation. -Liaising daily with internal and external stakeholders. -Delivering a high-quality, cost-effective ESR service that meets the needs of managers and staff across the CNTW Group. -Enhancing the customer service experience for managers and staff.

Requirements

• communication
• organisational
• customer service
• detail
• adaptability

What You Bring

-Excellent communication skills -Superb organisational and time management skills -Strong customer service focus -Great attention to detail -The ability to adapt to a changing workload

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