Field Service Engineer

Overview

Maintain and troubleshoot gas engines, providing on‑site service and support for customers.

Key Responsibilities

• parts ordering
• scheduled maintenance
• fault troubleshooting
• oil sampling
• service reporting
• customer support

Tasks

To maximize the availability and performance of gas engines and associated systems through expert maintenance, troubleshooting, and fault resolution. This role involves ensuring scheduled maintenance is completed to the highest standards while minimizing downtime and costs for customers. Join Clarke Energy as a Field Service Engineer, where you’ll ensure the reliability and performance of our gas engines and related plant equipment. -Select and order the correct parts, returning any unused items to minimize waste. -Adhere to all health, safety, and environmental standards and regulations at all times. -Support the Area Manager by supervising, training, and mentoring apprentices and new team members. -Maintain van stock accurately, using parts responsibly, and reporting any shortages to the Area Manager. -Keep company-provided tools and equipment in excellent condition, ensuring they are clean, well-maintained, and calibrated as required. -Perform scheduled maintenance to ensure equipment reliability and avoid unnecessary part replacements. -Respond promptly to out-of-hours callouts, troubleshooting faults effectively and restoring equipment operation. -Maintain high standards of site cleanliness and presentation. -Maintain clear communication with the Area Manager, customers, and subcontractors to ensure smooth site operations. -Collect, label, and dispatch oil samples to the laboratory in accordance with agreed procedures. -Build and maintain positive relationships with customers by providing professional, responsive support. -Document all site visits and complete detailed service reports in line with agreed quality standards and deadlines.

Requirements

• gas safe
• nvq3
• driving licence
• gas engines
• 5 years
• electrical

What You Bring

Are you a skilled engineer looking for an opportunity to showcase your expertise? If you’re a skilled and motivated engineer ready to take on a challenging and rewarding role, we’d love to hear from you. Join Clarke Energy and be part of a team dedicated to delivering exceptional service to our customers. Location: South (Berkshire, Oxfordshire, Hampshire and Surrey), with possible UK travel as required -Customer-focused with strong relationship-building skills. -Coaching and mentoring abilities. -Apprentice-trained engineer. -Electrical and mechanical engineering knowledge. -Flexible and adaptable to changing demands. -Gas Safe registration. -Proficient IT skills to document work and support reporting requirements. -Gas Safe registered. -Full driving license. -Trustworthy, professional, and reliable. -Proactive, taking initiative to ensure tasks are completed efficiently. -Organized and able to manage workload effectively. -Experience with gas engines. -Strong engineering expertise with a solid understanding of gas engines and related systems. -A minimum of 5 years’ service engineering experience. -Willingness to travel extensively, work unsociable hours, and stay away from home when required. -NVQ Level 3 or City and Guilds qualification in Electrical or Mechanical Engineering.

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Benefits

-Comprehensive training program on Jenbacher engines and systems, delivered in Liverpool by our dedicated Training team -On call rota participation with call-out fee -Competitive hourly rate with overtime paid at 1.5x basic rate -25 days holiday plus 8 Bank Holidays -Up to 30 min each way, each day travel paid at single time -Opportunity to buy or sell up to 5 days additional holidays per year -Company Van provided -Company pension contribution of 7%

About Clarke Energy

-The company expanded beyond the UK from the late 1990s, bringing Jenbacher gas engine solutions to markets from Australia to Africa. -Acquired by Kohler Co in 2017, the business has since become a keystone in distributed and low-carbon energy under Rehulk. -Typical projects include microgrids, biogas upgrading, battery-integrated peaking plants, CHP for hospitals, universities, and industry. -The company engineers turnkey systems: covers design, EPC, installation, commissioning, and long-term service support.

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