Field Services Engineer - Jackson, Mississippi

Overview

Field Service Engineer for UPS systems, providing installation, maintenance, and support.

Key Responsibilities

• troubleshooting
• technical support
• commissioning
• ups maintenance
• emergency response
• safety awareness

Tasks

-Keep current on Safety Field Change Notices and Service Tips -Lifting heavy objects and stretching above your head. -Provide analysis, troubleshooting recommendations, and escalated technical support. -Render technical on-site and phone assistance to customers -Responsible for commissioning, maintaining and providing emergency support on power electronics at customers’ sites within their respective regional coverage area. -Perform general and preventive maintenance on Uninterruptable Power Supply systems. -Provide accurate and timely reporting of expense reports, Field Service Reports etc. -Respond to emergency calls at customer’s request -Provide accurate and timely communication to internal and external customers -Coordinate multiple tasks simultaneously while maintaining 100% safety awareness.

Requirements

• ups
• 3-phase
• field service
• electrical engineering
• oem training
• travel 80%

What You Bring

We are seeking a dynamic and experienced UPS Field Service Engineer to join our team. This is an exceptional opportunity for a self-motivated and results-driven professional to contribute to our rapidly growing organization. As a UPS Field Service Engineer, you will work at the forefront of power technology, utilizing your skills and experience in UPS, power distribution units, and power systems maintenance. You will play a pivotal role in providing technical support to our customers, ensuring the highest level of service and satisfaction. -Clear, concise, written and verbal communication skills -Familiarity with electrical/electronic test equipment and fundamentals -Must have a valid driver’s license with an acceptable driving record and reliable transportation and pass a pre-employment drug screen. -Ability to travel for multiple days either by car or flight as projects require -Standard computer skills including MS Outlook, Word, and Excel -Previous military experience and training a plus -Ability to read and interpret electrical line diagrams and blueprints -Mechanical aptitude -Ability to lift and/or move up to 100 pounds for short durations. -Ability to stand for extended periods of time. -3 phase/480v experience required -Must have the ability and self-motivation to manage one's own schedule -Working knowledge of OHM's law and electronic theory required -3-5+ years of experience in this field and ability to troubleshoot down to component level on equipment such as UPS, batteries, PDU’s / Power Distribution Units, Static Automatic Transfer Switches, Branch Circuit Monitoring, and other electrical equipment -UPS OEM factory training or experience in Liebert (Vertiv) / Emerson, APC / MGE, or Eaton / Power ware, Toshiba, Mitsubishi a plus -Bachelor's or Technical Degree in Electrical Engineering, Electronics, or equivalent military training -Ability to interact comfortably with all levels of internal and external customers -Ability to evaluate the operating conditions of equipment -Willingness to travel at least 80% of the time locally or regional depending on client -Ability to kneel or crouch periodically. -Prior field service experience required

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About Delta Electronics Americas

-specializes in power and thermal management solutions -serves a broad range of industries, including energy, infrastructure, and industrial sectors -offers cutting-edge solutions in power electronics, automation, and connectivity -works in diverse fields such as smart buildings, industrial automation, and energy-saving technologies -focuses on innovation in projects like energy-efficient power systems and renewable energy solutions -portfolio includes large-scale infrastructure projects and advanced HVAC systems -recognized for reliable, eco-friendly technologies that optimize energy consumption and performance -notable projects include critical infrastructure installations and smart grid technologies -committed to quality and sustainability, earning recognition as a leader in energy efficiency solutions

Sector Specialisms

Security Clearance

-pre-employment drug screen required.