New Home Information Mgr Reg

Overview

Handle inbound/outbound leads, schedule appointments, and support marketing for new home buyers.

Key Responsibilities

• interest lists
• salesforce crm
• cms updates
• site visits
• lead conversion
• customer response

Tasks

-Nurtures interest lists for upcoming communities. -Utilize CRM system (Salesforce) as a power user to manage response activities against desired benchmarks. Required follow up tasks include video messages, phone calls, and emails. -Help support Beazer.com presence using Content Management System to update division assets. -Occasional travel to communities and other offsite locations, along with periodic in-person workdays at the local division office to foster team collaboration and company culture. -Creates strong customer experience with leads with a goal of setting appointments to align with division sales objectives, while driving performance metrics related to lead-to-appointment conversions and customer experience. -Takes ownership and responds by phone, text, and/or email to customer inquiries in a timely manner.

Requirements

• computer skills
• high school
• customer service
• sales
• organization
• adaptability

What You Bring

-Adapts quickly to change -Strong listening and questioning skills to uncover prospect needs and the ability to overcome objections. -Strong computer skills required, including the ability to access, input, and retrieve information across multiple systems while supporting internal and external stakeholders. -Maintains knowledge of communities, floor plans, quick move-in homes, incentives, and upcoming events across all supporting divisions. -Strong organization and time management -Excellent verbal and written communication -Experience in customer service, sales, real estate, or new home construction, highly perferred -This role requires working weekends (Sat / Sun). -Self-motivated team player -High School diploma or GED

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Benefits

-Hybrid position that requires a dedicated, private workspace with reliable high-speed internet connectivity.

About Beazer Homes

-Specializes in energy-efficient homes designed to cater to various family needs and lifestyles. -Builds across multiple U.S. states, with a focus on providing affordable and sustainable housing options. -Offers a variety of home styles, including single-family and townhomes, each tailored to meet modern demands. -Creates communities that integrate well with their surroundings and provide lasting value. -Recognized for its commitment to customer satisfaction and the quality of its builds. -Continues to evolve, staying at the forefront of innovation in home design and construction.

Sector Specialisms