Lobby Host

Overview

Front‑of‑house host delivering customer service, visitor management & facility support.

Key Responsibilities

• site inspections
• inventory control
• it asset management
• hse compliance
• visitor management
• event coordination

Tasks

-Conduct daily site inspections and maintain consumables inventory -Assist with administrative tasks and facility-related issues -Handle courier distribution, mail processing, and car parking requests -Support new starter processes including access badges, parking, inductions, and equipment setup -Manage IT hardware assets and maintain accurate records -Build effective relationships across all organisational levels -Participate in emergency situations and ensure HSE compliance -Manage incoming calls, visitor access badges, and meeting room bookings -Greet clients and staff with exceptional customer service, including name badge management and meeting room escorts -Collaborate on office events including catering coordination and room setups

Requirements

• customer service
• stakeholder engagement
• facilities knowledge
• administrative skills
• team collaboration
• prioritisation

What You Bring

-Proven customer service and stakeholder engagement experience -Basic understanding of facilities services is preferred but not essential -Strong administrative skills with attention to detail -Team collaboration and relationship-building skills -Ability to manage multiple priorities in a fast-paced environment -Excellent verbal and written communication skills

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About Jll

-Founded over 200 years ago, JLL has become a global leader in real estate services and investment management. -With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets. -JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios. -The company is known for its innovative solutions in real estate technology and sustainability. -Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory. -JLL has pioneered the integration of data-driven insights into real estate decision-making. -The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure. -Notable for its long-standing history, JLL continues to shape the global real estate landscape.

Sector Specialisms