Community Manager - The Oaks

Ackermann Group

The Role

Overview

Manage a 181-unit community, overseeing leasing, maintenance, finances, and resident relations.

Key Responsibilities

  • software management
  • occupancy reporting
  • capital projects
  • maintenance ops
  • team leadership
  • resident issues

Tasks

-Creating site level meeting framework to support clear & consistent communication within and across the team -Functioning as decision maker for resident and prospect related feedback and concerns -Providing leadership, coaching & supervision for the leasing and maintenance teams while creating performance goals -Taking responsibility for other work-related tasks as assigned by the Regional Manager. -Collaborating with the Recruiter as well as Regional Manager to recruit & interview candidates -Leveraging Ackermann Group's property management software and reporting capabilities to evaluate and manage property level occupancy & financial performance -Maintaining a strong strategic awareness of their community's evolving requirements related to facilities and performance -Collaborating with leadership team on the implementation and execution of marketing strategies -Collaborating with the Maintenance Supervisor to ensure an efficient overall maintenance operation is in place. This includes unit turns, grounds maintenance, preventative maintenance & service request completions -Managing site-level Capital Expenditure projects while collaborating with leadership team

Requirements

  • yardi
  • rent café
  • microsoft office
  • bachelor’s
  • 2 years
  • bilingual

What You Bring

-Proficiency in property management software and Microsoft office. Experience with Yardi Voyager, Rent Café, and CRM is preferred. -A high school diploma or equivalent is required - Bachelor's Degree is preferred -Demonstrating the ability to perform various job functions as needed to meet the operational demands of the property, ensuring a high level of service and efficiency in all areas -Availability to work full-time: Monday - Friday, 9:00am - 6:00pm + at least one Saturday per month, 9:00am - 4:00pm (additional Saturdays may be required depending on needs of property) -At least 2 years of residential property management or relevant leadership, operations, and/or performance management experience -Must be fluent in English and Spanish -Understanding of applicable Fair Housing laws and standards -Excellent verbal and written communication skills -Proven ability to meet the financial goals of a community

Benefits

-Company engagement events -Health benefits including medical, dental, and vision insurance -Competitive annual compensation + quarterly bonus and commission potential for new and renewed leases -401k retirement program with company match -Career coaching and development -Employee rent discount to live at any Ackermann community -Paid time off including sick, vacation, holidays, and your birthday!

The Company

About Ackermann Group

-Evolved into a full-service real estate firm with a focus on residential and commercial development. -Operates across multiple states, delivering diverse real estate projects. -Specializes in redeveloping and managing mixed-use and multi-family properties. -Adopts a patient, community-focused approach to serving both residents and investors. -Leverages construction and development expertise to manage the full lifecycle of real estate assets.

Sector Specialisms

Residential

Commercial

Mixed-use

Office

Retail