Manager HR Digital & HCM

Overview

Lead HRIS/HCM platform administration, reporting, and digital transformation initiatives.

Key Responsibilities

• hris administration
• system upgrades
• data governance
• reporting framework
• automation
• project management

Tasks

-Act as a trusted advisor and point of escalation for system or data-related inquiries. -Lead full-cycle project management for HR technology initiatives, including system upgrades, new module deployments, and process optimization. -Establish governance processes and documentation standards for testing, approvals, and production migrations -Promote a culture of innovation and operational excellence within the HRIS function. -Communicate complex technical information in clear, concise terms to HR leaders and business partners. -Develop and manage a comprehensive HR reporting framework to deliver consistent, actionable insights. -Ensure all system processes comply with data protection and privacy laws (e.g., HIPAA, GDPR) -Support compliance and audit activities by ensuring data accuracy and standardized reporting metrics in partnership with HRIS Reporting and Analytics Lead -Oversee all system upgrades and maintenance in partnership with internal and external partners -Act as an advisor to HR peers for potential solutions. Within the framework, understand the needs and identify solutions by capturing business requirements to drive continuous improvement around the organization. -Oversee configuration, administration, and maintenance of the HCM (HRIS) platform and related digital tools -Partner with HRIS System Administrataor to manage end user access rights to system -Evaluate emerging HR technologies and recommend enhancements to improve efficiency and user experience. -Maintain and update organizational structures, positions, job codes, and pay rules within the system -Collaborate cross-functionally with IT, Payroll, Benefits, and Operations to align system capabilities with business needs. -Lead change management efforts to ensure smooth adoption of new tools and processes. -Serve as project liaison on HRIS projects, ensuring timely communication, alignment of priorities, and mitigation of risks or issues. -Supervise the day-to-day activities of the HRIS systems and other HR digital tools -Led efforts to ensure the configuration of the HCM for business acquisitions and for new contract mobilizations is setup correctly and ahead of new contract mobilizations -Partner with HR and business leaders to interpret workforce data and identify opportunities for improvement. -Identify automation opportunities to streamline HR processes and reduce manual workload. -Build and maintain workflows within HCM including user-friendly processes, guidelines, and documentation -Work alongside the IT department to perform regular assessments and improvements to UKG -Build strong partnerships across HR Centers of Excellence (COEs) to understand functional needs and translate them into system solutions. -Support HRIS Team with all Tier escalations -Develop and present business cases for new digital initiatives to improve HR operations and employee engagement. -Provide regular project updates, issue logs, and status reports to leadership. -Drive data integrity through ongoing audits, validations, and process controls. -Coach and guide HR team members on system processes, data best practices, and troubleshooting. -Partner with IT to ensure stable system integrations, security protocols, and data flow between HR and other business systems -Prepare HCM for annual events including open enrollment, annual performance processes, annual compensationreviews and change uploads -Problem Solver: Identifies problems, and recommends solutions based on comprehension of information provided from user -In partnership with Director, HCM define project scope, milestones, deliverables, and success metrics; ensure projects are delivered on time and within budget. -Responsible for processing UKG Core HR data entry for Keolis locations without an HR Manager

Requirements

• bachelor’s degree
• 5+ years
• hris
• ukg pro
• power bi
• project management

What You Bring

-Excellent project management and organizational skills. -Bachelor’s degree in HR, HR Management or Technology -Change management and training facilitation experience a plus. -Strong analytical mindset and attention to detail. -Adaptable: Team centric with ability to provide & receive constructive feedback -Experience supporting M&A integration and large-scale organizational changes. -Proven success in change management and continual improvement and operational effectiveness -Strong experience in the program management of HR tools -Drug and alcohol screening: Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. Must pass a physical examination. -5+ years of progressive HRIS/HCM experience with at least 3 years in a system administration or implementation role. -Results Oriented: Responds promptly to high-impact, critical issues -Experience developing and executing employee communications to support technology improvements -Demonstrated expertise in HCM platforms (preferably UKG Pro and WFM). -Experience working within complex organization matrix -Strong communication and stakeholder management skills, with the ability to influence across levels. -Advanced Excel and reporting skills; familiarity with BI tools (e.g., UKG BI, Power BI). -Proven success managing cross-functional HR technology projects from design to delivery.

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Benefits

-Disclaimer and closing statement: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible -EEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

About Keolis Commuter Services

-operates as a leading provider of public transportation solutions, focusing on the North American market. -specializes in delivering safe, efficient, and customer-centric rail and bus services. -manages major transit systems, such as the Massachusetts Bay Transportation Authority (MBTA) in Boston. -has decades of experience, becoming a trusted partner for municipalities offering urban to regional services. -focuses on innovative technology to ensure services are reliable and future-ready. -has a strong track record of improving operational efficiencies while enhancing the customer experience with smart mobility solutions. -emphasizes collaboration with local authorities to meet the evolving needs of commuters.

Sector Specialisms

Security Clearance

-pre‑employment drug and alcohol screening required -favorable background check and physical examination required