Service Manager (Apartment Maintenance)

Overview

Lead maintenance team, manage service requests, perform repairs, ensure property upkeep.

Key Responsibilities

• on-call rotation
• routine maintenance
• team leadership
• work orders
• vendor coordination
• community safety

Tasks

-Participate in on-call rotation to keep things running smoothly 24/7. -Perform routine maintenance and repairs (plumbing, electrical, HVAC, carpentry, appliances). -Lead and mentor a maintenance team to deliver outstanding service. -Manage daily maintenance operations, work orders, and preventive care. -Complete work orders with efficiency and attention to detail. -Coordinate with vendors and contractors as needed. -Ensure the community is safe, functional, and well-maintained.

Requirements

• epa certification
• communication
• maintenance
• leadership
• troubleshooting
• service manager

What You Bring

-EPA or HVAC certification -Great communication and customer service attitude. -Prior apartment or property maintenance experience. -Leadership skills with a team-oriented mindset. -Strong troubleshooting and repair skills. -Previous experience as a Service Manager or Lead Maintenance Technician preferred

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Benefits

-401(k) Retirement Savings Plan (6% Company Match) -Medical Insurance (77% of employee/dependent premium paid by Lion) -Vision Insurance (99% of employee premium paid by Lion) -Paid Time Off Policies: -Rewards Program -Bereavement Leave -Paid Parental Leave -Volunteering Program including VTO -Dental Insurance (99% of employee premium paid by Lion) -Employee Assistance Program -Holidays (New Years Day, MLK Day, Presidents Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Eve, Christmas Day) -Voluntary Plans including Life/AD&D, Accident, Critical Illness, Hospital Indemnity, and Pet Insurance -Sick Leave

About Lion Real Estate Group

-Founded in 2007 by Jeff Weller and Mory Barak, the firm began with a vision to revitalize mid‑tier multifamily and creative office properties. -Headquartered in Dallas with offices in Los Angeles and Nashville, it has realized over $2.5 billion in transactions and manages ~$1.36 billion in assets. -Specializing in value‑add acquisitions, it targets Class B/C multifamily communities across Sun Belt and Southeast markets. -Recent acquisitions include sizeable apartment communities in Arlington, Dallas‑Fort‑Worth, and Charlotte, reflecting an expanding regional reach. -The firm operates a vertically integrated model, leveraging in‑house property management, construction, and fixed‑rate financing to drive returns. -A standout move was relocating its headquarters from Los Angeles to Dallas in January 2021 to better align with its market strategy.

Sector Specialisms