Facility Services Coordinator

Overview

Coordinate facility services, manage client requests, work orders, and admin tasks.

Key Responsibilities

• invoicing
• work orders
• access cards
• pm checks
• mail management
• room booking

Tasks

-Invoicing receipting and reconciliation. -Submit and monitor work orders with landlord -Meet and greet clients and visitors -Assist with visitor/contractor escorts and instructing and supervising as required. -Supporting in meeting room requirements (ex. room reconfigurations & catering provisions). -Support in the provision of building access cards to staff and contractors. -Perform scheduled PM checks of First Aid Kits, AED’s and Fire Extinguishers -Assist the internal site management team acting as the conduit for client requests as well as other requests as required -Manage the delivery of consumables throughout the refresh areas. -Manage the collection and distribution of internal and external mail & courier deliveries. -Process Fedex packages -Maintain distribution lists. -Act as the first point of contact for all incoming phone queries, managing requests and room bookings as part of the virtual service center model including lodging work requests using the internal system.

Requirements

• word
• excel
• outlook
• keyboard
• printer support
• customer service

What You Bring

-Proficient in relevant computer software Word, Excel, Outlook (or related program) and Internet access; Good key board skills, speed and accuracy -Demonstrated attention for detail and grammar -Preform 1 tier support for printer and plotter issues -Demonstrated understanding of customer service principles -Strong demonstrated experience working in a Customer Service Center environment -Strong demonstrated professional telephone manner -listening, questioning, empathy, clear client outcome and professionalism -Able to respond quickly to change and adopt a flexible/ innovative approach to problems and opportunities. -Demonstrated experience working with internal and external stakeholders at varying levels of an organization

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About Bgis

-Founded with a focus on providing top-tier facility management services across North America. -Specializes in integrated solutions that enhance efficiency, sustainability, and performance of assets. -Works with various sectors, including commercial, industrial, and government infrastructure. -Provides services ranging from facility management to energy optimization and project management. -Offers a range of solutions, from technical services to space planning and design. -Operates across key markets in Canada, the United States, and abroad, with a growing global presence.

Sector Specialisms