Senior Project Manager

Overview

Drive enterprise software projects from strategy to delivery, ensuring value and governance.

Key Responsibilities

• implementation
• governance
• standardization
• integration
• stakeholder management
• executive reporting

Tasks

-Build trust and alignment with C-level executives and other stakeholders, tailoring communication to each while managing expectations and project trade-offs -Champions continuous improvement through feedback loops and retrospective analysis to enhance delivery practices and customer adoption over time -Achieve and exceed target KPIs for system adoption, operational efficiency gains, and end-user satisfaction across all regions -Drives governance through clear accountability, issue/risk mitigation, and proactive status reporting—delivering insight-driven updates and recommendations to C-level stakeholders -Learn and begin applying Sitetracker’s delivery methodology, including its governance framework, cadence structure, and success metrics -Identifies inefficiencies, bottlenecks, and redundancies in workflows, driving structured improvements to streamline delivery and enhance user experience -Quickly assesses urgency and impact across competing priorities to reallocate resources and ensure timely, high-quality delivery -Lead the successful end-to-end implementation for at least 3 projects across all planned regions, including one complex enterprise Salesforce deployment with integration/custom dev components with documented ROI and executive endorsement -Secure high satisfaction ratings from regional stakeholders, ensuring alignment with business objectives and addressing region-specific nuances -Establish a comprehensive understanding of the Sitetracker’s operational, technical, and customer’s landscape to align software implementation goals with business priorities -Optimize implementation processes by introducing standardization in each step of the project development life-cycle -Build relationships with executive stakeholders, regional leaders, and key cross-functional teams to ensure support from the relevant stakeholders for the project success -Leverages KPIs and business impact metrics to guide decision-making and demonstrate project ROI to executive audiences -Facilitates cross-functional workshops and discovery sessions across time zones to co-design scalable, future-state processes -Drive a data-driven feedback loop across teams to continuously refine implementation quality, user engagement, risk response, and team performance -Deliver an executive-level presentation on early insights, budget, issue/risk mitigation strategies, and implementation timeline -Builds trusted relationships with internal and external stakeholders by deeply understanding their goals, pain points, and communication preferences -Balances global standardization with regional or legal customizations—tailoring rollout approaches based on each country’s change-readiness level -Standardize end-to-end project delivery and governance framework, enabling consistent execution, stakeholder engagement, and post-deployment value realization across projects across regions -Builds trusted relationships with senior executives and tailors communication to align project updates with business priorities -Create a repeatable regional rollout playbook, including process maps, stakeholder engagement plans, risk escalation models, and change-readiness matrices tailored by country -Serve as strategic advisor to executives, influencing roadmap decisions, identify expansion opportunities, and new business initiatives using insights from analytics, retrospectives, and post-mortems -Introduces delivery frameworks and toolkits that enable consistent execution and repeatable success across projects -Reads and interprets technical documentation, APIs, and architecture diagrams to validate feasibility and identify risks early in delivery -Leads with influence, not authority, using data-driven insights to manage expectations, articulate trade-offs, and unify misaligned teams -Creates a collaborative project environment that promotes transparency, shared ownership, and long-term stakeholder partnerships

Requirements

• jira
• confluence
• github
• salesforce
• agile
• solution-oriented

What You Bring

-Navigates strained relationships or at-risk projects with calm, credible communication and a solution-oriented mindset -Expert in aligning project execution with strategic goals—turning vision into actionable plans, managing scope, contracts, and change orders, and owning results from initiation to post-launch -Understands data models, relational databases, and reporting tools to process complex project data and generate real-time dashboards for monitoring and reporting -Skilled in identifying and mapping stakeholder landscapes—executives, business users, technical teams, and vendors—to ensure alignment and sustained engagement -Proven ability to lead multiple complex, cross-functional software implementations across enterprise and SME customers in our Americas region using both agile and waterfall methodologies -Proficient in using tools like Jira, Confluence, GitHub, Excel, and PowerPoint to drive execution, track progress, and surface insights that inform decisions -Successfully launch and complete at least one full implementation, demonstrating measurable value aligned with customer and business goals -Understand current project readiness (tools, resources, teams, timelines) and identify major risks, gaps, and dependencies across projects -Fluent in enterprise software concepts including Salesforce cloud architecture, custom development, integrations, and data migration—enabling confident collaboration with engineers, architects, and product teams

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About Sitetracker

-Managing large-scale infrastructure deployments -Built on Salesforce, centralizing planning, field work, financials, asset tracking, and analytics in one cloud-based system -Powers mission-critical projects like broadband fiber rollouts and EV-charger networks -Specializes in digital infrastructure, energy transition, utilities, construction & engineering, real estate, and media deployments -Innovations include GIS integration, production-tracking for invoicing speed, and automated analytics dashboards -Orchestrates millions of sites and assets globally

Sector Specialisms