Senior Service Technician

Overview

Field service technician for two-way radio and telecom systems

Key Responsibilities

• radio servicing
• network installation
• system commissioning
• troubleshooting
• equipment programming
• site surveys

Tasks

Deliver end-to-end servicing of two-way radio systems, including analogue, DMR, TETRA, and P25 networks Install, test and commission radio networks, IP systems, CCTV, PAGA, telephony, and associated infrastructure Contribute to continuous improvement, toolbox meetings, safety procedures, and internal training programs Maintain detailed service records, compliance documentation, and ensure workshop tools and vehicles are field-ready As a Senior Service Technician at CSE Crosscom, you'll play a vital role in supporting and maintaining mission-critical communications systems across a wide range of industries — including mining, emergency services, transport, utilities, and more. You'll be out in the field, working hands-on with cutting-edge radio technologies like DMR, TETRA, P25, and a variety of IP-based networks, as well as CCTV, telephony, and PAGA systems. Troubleshoot and repair equipment faults across diverse environments – both in the field and in-house Configure and program radio equipment, including maintenance of code plugs and firmware updates Conduct site assessments and surveys, prepare implementation plans, and produce detailed reports Mentor apprentices and junior team members, helping develop a capable, agile and responsive workforce

Requirements

• telephony
• cctv
• troubleshooting
• high‑risk licence
• certificate iii
• radio spectrum

What You Bring

Experience with telephony, CCTV, UPS, access control, PA systems, and more Strong troubleshooting skills & calm under pressure Confidence working at heights, with EWP or tower climbing (current high-risk licence required) Knowledge of ACMA regulations Certificate III or higher in Electronics, RF Engineering or similar Hands-on experience with radio spectrum, P25, TETRA, DMR, and networked systems

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Benefits

Excellent stability and long-term prospects with expansion of clients and services in every state. At CSE we are committed to creating a supportive and inclusive work environment where all employees can thrive, which are reflected in our values. Excellent personal development opportunities with training, education, mentorship and upskilling In return CSE Crosscom can offer an excellent opportunity to grow your career, in a stable and expanding environment. Attractive renumeration package and benefits Career growth with a fast-growing company

About Cse

-Evolved from an engineering division into a global tech integrator. -Steadily expanded across North America, Europe, Asia, and ANZ. -Broadened its footprint in comms and renewable energy through major acquisitions. -Delivers projects in utilities, mining, transport, infrastructure, and security. -Engages on critical-communications, energy protection, asset/workforce monitoring, and security systems integration. -Deep expertise spans voice/data/video comms, energy automation, power distribution, and end-to-end system design. -Operates across Australia, NZ, and PNG via local offices and support teams, ensuring seamless delivery. -Fast-growing revenue with a strategy of acquisitions and tailored tech implementations for mission-critical sites. -Engineers zero-disruption integrations in high-stakes environments like mining sites and utilities. -Unique blend of global systems design and local engineering presence makes it a go-to for critical infrastructure.

Sector Specialisms