Title Closing Processor

Description

• May provide support as needed for the Commercial Title Assistant. (0 – 5%)
• Establish and maintain positive and productive work relationships with all staff, customers and business partners.
• Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.
• Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
• Determine and verify title exceptions. May communicate the problem (or potential problem) to the clients and their respective sales associates or attorneys. Assist to resolve title issues prior to closing. (0 - 10%)
• Respond in a timely, professional and courteous manner to any phone inquiries from our customers regarding pending and closed files. Communicate with sales associates and client about the closing process. (5 – 15%)
• Prepare transferring and mortgage documentation, HUD Settlement Statements and other required miscellaneous documents for execution. Ensure the execution of necessary documents prior to closing. May be responsible to accurately prepare trust account checks and commission checks for multiple brokerages. May balance closing files. May meet with sellers for execution of necessary documents for closing including explanation of documents and closing costs. May ensure that all outstanding checks and escrows are cleared and disbursed. (10 – 20%)
• Process, review for completeness and organize the closing file. Order all necessary information for the upcoming closing, including payoff, title evidence, mortgage documentation, inspections and other pertinent information. Schedule closings. Locate abstracts. Obtain and review all documents to satisfy lien holders. Maintain accuracy of files throughout the closing process. Inform appropriate persons if additional documentation or action is necessary. Follow the progress of loan and title work and facilitate corrections of problems to help maintain a timely closing date. May prepare and submit closed loan or assumption package, deposits and disbursement documentation, recording packages and commission package to the appropriate departments or entities. (50 – 80%) (25-50% for Commercial Title in Nebraska)
• May assist with business marketing to help increase the capture rate to meet goals. (0 – 10%)
• May perform administrative duties such as, answer phones, type, proof, package and distribute documents and files, perform copying, retrieve files, process mail and courier deliveries and help with mailings. (0 – 5%)

Requirements

• Effective analytical and problem-solving skills. Must possess a strong aptitude for figures.
• Must be able to work efficiently, handle deadline pressures and to work as a member in a team-oriented environment.
• Effective interpersonal skills, detail-oriented, self-motivated, organized, with a customer service focus.
• Strong computer skills.
• High school diploma or equivalent work experience and knowledge.
• Ability to occasionally work extra hours during peak times of the month.
• Ability to prioritize and handle multiple tasks and projects concurrently.
• One to two years of real estate, mortgage or title experience.
• Effective oral and written communication skills.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance