Plumber

Overview

Residential plumbing services including installation, repair, and maintenance.

Key Responsibilities

• diagnostics
• plumbing install
• equipment service
• on-site diagnosis
• safety compliance
• customer service

Tasks

-Represent Reliance in a professional, courteous and customer service-oriented manner on each and every call. -Adhere to all safety rules and procedures and relevant regulatory requirements. -Perform diagnostics, repair, maintain, service and install equipment in accordance with manufacturer specifications -On-site problem diagnosis, accurately estimate repair costs, fixed right the first time and continual value-added communication with the homeowner -Install, maintain and repair all types of piping systems, fixtures and other equipment used to distribute, supply or dispose of water or wastewater, including fixtures systems and appliances in residential buildings -Correctly instruct customers on proper care and maintenance -Set priorities and work assignments to meet established deadlines -Maintain company vehicle to neat clean and safe standard -Explain the value of Reliance products, services and programs on every call -Provide general residential plumbing services to customers.

Requirements

• hvac
• plumbing
• red seal
• class 5
• customer service
• interpersonal

What You Bring

-Strong interpersonal and problem-solving skills -Excellent verbal and communication skills -Must be physically capable of performing all work required of this position -Must have outstanding customer service skills -Previous HVAC experience preferred - Some knowledge of the heating, cooling, and boiler trades will be an asset -Must have a valid class 5 driver’s license with clean driver’s abstract -Minimum 2 years experience in Residential Service Plumbing work -Consistent work with a predictable and stable work schedule -Experience in Refrigeration, HVAC, and Mechanics an asset -Outstanding customer service skills -3+ years of Plumbing experience -Very punctual and dependable. -Domestic Gas Fitter B License is nice to have -Journeyman or Red Seal Plumbing or 3rd,4th year apprentices would be preferred

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Benefits

-Competitive wages with opportunity to earn additional commissions and bonuses -Fully paid tuition and apprentice leave top-up for eligible Team Members -The tools you need to succeed – including the tools for the job and fully stocked trucks as well as ongoing skills training and professional development programs -A variety of perks for high-performing Team Members including the chance to win and be part of our annual President’s Club trip to a tropical destination

About Reliance Home Comfort

-Born from a utility's water‑heater arm in 1999, the company has grown into a full‑service home‑comfort provider operating across Canada and parts of the U.S. -Backed by a HK-based holding, it handles rental, sale, installs, and maintenance of water heaters, furnaces, AC, plumbing, electrical, smart-home, EV chargers. -Typical projects range from next‑day furnace or water‑heater installs to all‑season protection plans covering HVAC, plumbing, and electrical maintenance. -Specialists in residential and commercial sectors, it also serves utility‑style needs via rental and protection‑plan models. -Unusually, it pioneered utility‑style rental contracts in Canada, locking customers into long‑term service agreements. -While praised for its 24/7 service and protection plans, it’s also known for aggressive sales tactics and high‑cost rental contracts.

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