Global Mobility Coordinator

Overview

Provide admin support for global mobility transfers and manage case data.

Key Responsibilities

• data entry
• case documentation
• query resolution
• status updates
• quality assurance
• knowledge transfer

Tasks

-Ensures high-quality standards for all activities, initiatives, and tasks within the designated functional area(s) of responsibility. Adheres to all service level agreements (SLAs) established by the HR functional area(s) and team(s) -Provides continuous status updates, guidance and information to customers, key stakeholders, and peers within the HR functional area team(s) to ensure case resolution -Collaborates closely with various HR functional teams under Global Business Services (GBS) structure -Responsible for data entry and updating Assignment Management System on a regular basis -Collaborates effectively with other Global Mobility members and regional HR representatives to execute tasks and fulfil key deliverables within the HR functional area(s). Integrates efficiently with team members in the functional area(s), seeking input/assistance as needed. Strives to gather and share information to allow for transparent knowledge transfer and effective overall capability of the HR functional team -Responds to questions on standard and administrative global mobility procedures and practices via multiple channels (e.g., e-mail, phone, case management system) -Appropriately documents case details and relevant information in the Case Management System -Provides ongoing administrative and transactional support to all internal and external parties engaged in coordination of our mobile workforce. Primarily supports international and regional transfers to and within Middle East but may also assist with other regions depending on business needs.

Requirements

• time management
• communication
• teamwork
• multicultural
• analytical
• hr experience

What You Bring

-Exceptional time management, verbal and written communication skills. -Ability to work in a team environment, customer service oriented. -Must have global/multicultural focus, sensitivities, and adaptability -Ability to ensure appropriate and efficient case resolution -General business acumen, demonstrated analytical and creative thinking ability -Capacity to manage fluctuating case loads -Excellent spoken and written English -Continuous improvement mindset -At least one year of experience within global mobility or similar HR area -Ability to successfully navigate through multiple competing and changing priorities

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About Jacobs

-Headquartered in Dallas, it has evolved into a global powerhouse delivering consulting, technical, scientific and project delivery services. -Its portfolio spans transformative projects—clean water systems, data centers, rail expansions, offshore wind roadmaps, and wastewater plants. -Specialising in advanced manufacturing, cities & places, energy, environmental, national security & defense, life sciences, transportation and water sectors. -Jacobs has reshaped itself via key moves—spinning off government services, acquiring CH2M in 2017, and exiting traditional oil & gas units. -Projects often tackle high-stakes, complex challenges: wastewater treatment in Vancouver, LIRR station upgrades, and AI data centres in Portugal. -Unusually, the firm shifted its HQ from California to Dallas in 2016 to align with its expanding national and global reach.

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