Offer and sell “add-on” services and equipment on existing installations and service calls
Provide required support in estimating projects and coordination of sold projects.
Ensure that work is executed in an efficient and productive manor and attempt to limit the number of outside distractions that could occur while performing your work.
Provide office with cost estimates and prices as necessary for emergency repairs and replacement projects.
Provide installation needs for all types of residential and light commercial HVAC systems.
Respond to residential and light commercial HVAC service calls as required/dispatched.
Review equipment installation requirements and make adjustments as needed.
Communicate to project managers, dispatchers and service managers any scheduling issues and manpower required to meet project goals.
Adhere to corporate policy on safety and follow all safe work practices and procedures.
Coordinate projects, manpower, work schedules and materials as needed.
Requirements
customer service
communication
hvac
service knowledge
Communicate with customers and show a high level of customer service skills.
Be familiar with all HVAC services we provide and display the ability to discuss with customers or prospective customers.