It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees.
Analyzing procedures and data to develop logical solutions to complex systems problems.
Establishing and maintaining effective working relationships with cross functional teams, vendors, outside agencies, community groups, and the general public. Working cooperatively with other all departments, Agency officials, and outside agencies.
Procurement, inventory, and asset management of IT services and equipment.
Translates project/program requirements into project objectives and tasks, managing task assignment to project resources, and reporting on and managing project scope throughout the lifecycle.
Provides a variety of regular updates ranging from weekly/monthly status of projects. Confidently brief executive audiences to include reports and other information that facilitates proactive decision making Reports and escalates to IT leadership as needed.
Leads a portfolio review board (PRB) with a focus on coordination of internal resources and third parties/vendors and of the development of all pertinent project related artifacts. Ensure resource availability and allocation.
Develops, teaches, and trains project management and non-project management personnel as required.
Preparing and analyzing complex data and comprehensive reports.
Provides technical expertise in the IT or Engineering field, to effectively manage complex technical infrastructure projects.
Leads projects that might involve a mix of technical domains: projects based on new and updated Sound Transit computer systems, applications, infrastructure, networks, client/server topologies, hardware, custom software implementations, “off the shelf” software solutions, databases, middleware, SaaS solutions, and internet/intranet sites.
The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.
Delivering business results on corporate initiatives.
Facilitates working sessions in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
Develop comprehensive project plans to be shared with clients as well as other staff members.
Driving, tracking, and reporting the progress of multiple projects; developing and monitoring project operating budgets, costs, and schedules.
Ensures all projects are delivered on-time, within scope, and within budget while maintaining quality.
Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions, and implementing recommendations in support of goals.
Creation and support of standards, processes, and procedures which are instituted as best practices.
Managing large, complex projects and making decisions in fast-paced environments.
Manages the relationship with all stakeholders to clarify specific requirements of each project.
Researching, analyzing, and evaluating new service delivery methods.
Interpreting and administering policies and procedures sufficient to administer, discuss, resolve, and explain them to staff and other constituencies.
Manages changes to the project scope, project schedule, and project costs using appropriate verification techniques. Tracks project performance, specifically to analyze the successful completion of short and long-term goals. Meets budgetary objectives and makes adjustments to project constraints based on financial analysis.
Requirements
pmp
itil
sdlc
computer science
project management
communication
Project Management Professional Certification (PMP).
Project Management principles and operational management processes of complex technology programs.
Principles of supervising projects, identifying and managing resource requirements to meet schedules and objectives.
Principles of business letter writing and basic report preparation.
Ability to influence and develop productive working relationships with resources and dependent teams.
Familiar with delivering projects following the standard ITIL process.
Drives project leadership toward real time decisions through Sound Transit project management framework and communication disciplines.
Advanced principles, practices, methods, and techniques used in the installation, troubleshooting, and maintenance of systems and applications and of software development lifecycle.
Principles and applications of critical thinking and analysis.
Excellent interpersonal and communication skills (both verbal and written). Responding to inquiries and in effective oral and written communication.
Experience working in close collaboration with technology and engineering teams, driving the successful, sustainable delivery of 24x7 systems and services, including transition to operations.
Champions and models Sound Transit's core values and demonstrates values-based behaviors in everyday interactions across the agency.
Strong background in technology deployment or computer science.
Benefits
Employee Assistance Program.
Compensation Practices: We offer competitive salaries based on market rates and internal equity. In addition to compensation and benefits, you’ll find that we provide work-life balance, opportunities for professional development and recognition from your colleagues.
Health Benefits: We offer two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner.
Retirement Plans: 401a – 10% of employee contribution with a 12% match by Sound Transit; 457b – up to IRS maximum (employee only contribution).
Long-Term Disability and Life Insurance.
Parental Leave: 12 weeks of parental leave for new parents.
Tuition Reimbursement: Sound Transit will pay up to $5,000 annually for approved tuition expenses.
Paid Time Off: Employees accrue 25 days of paid time off annually with increases at four, eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year.
Pet Insurance.
ORCA Card: All full-time employees will receive an ORCA card at no cost.
Work is performed in a standard hybrid office environment.
The year Sound Transit was established as a key player in the Puget Sound region's transportation landscape.
Operates an extensive network of light rail, commuter rail, and bus services across the Seattle metro area.
Known for its forward-thinking approach to public transit, focusing on connecting communities and reducing traffic congestion.
Projects include large-scale infrastructure developments, such as the Link light rail extension and Sounder commuter rail improvements.
Funded by a combination of federal, state, and local funding sources, alongside passenger fares.
Recognized for its innovative use of technology to enhance ridership experiences and operational efficiency.
Typical projects include construction of new transit lines, station development, and improving regional transportation networks.
Expanded its reach in recent years, growing services and infrastructure to meet the needs of a rapidly growing population.
Culture + Values
Collaboration: We share each other’s successes and challenges and invite involvement of all toward achievement of common goals. We are one agency; no single department defines our business.
Passenger Focus: We always start with our passengers’ needs and work back from there. They are the focus of everything we do.
Inclusion & Respect: We foster a culture where everyone is treated fairly, where diverse perspectives are welcomed, and every voice is heard.
Safety: We ensure the safest transit trip and work environment for every rider, employee, and contractor, each and every day.
Integrity: We build trust by keeping commitments and taking ownership—demonstrating honesty, accountability, and transparency throughout.
Quality: As stewards of public resources, we do our best work every single day and take great pride in the efficient, sustainable, and equitable delivery of our services and projects.
Environment + Sustainability
70% Waste Diversion
Agency Office Waste Management
70% of waste is diverted from landfills in agency office buildings through recycling and reuse initiatives.
31% GHG Reduction
Greenhouse Gas Emissions Since 2018
The company has achieved a 31% reduction in greenhouse gas emissions since 2018, contributing to global climate goals.
216,000 Tonnes Avoided
GHG Emissions Avoided by Passengers
Passenger use of the Link light rail system avoids 216,000 tonnes of greenhouse gas emissions annually.
$1M Saved Annually
Resource-Efficiency Projects
Implementing 56 ongoing resource-efficiency projects has saved $1 million annually, demonstrating financial and environmental benefits.
ISO 14001 Environmental and Sustainability Management System controls construction environmental impacts.
Link light rail runs on 100% carbon-free electricity via Puget Sound Energy Green Direct and Seattle City Light.
First major U.S. light-rail system on fully carbon-free electricity, reducing electricity GHG by over 96% across系统, target 100% agency-wide by 2030 for electricity and by 2050 for all operations.
Operations & Maintenance Facility East is LEED Gold certified with water capture/reuse, solar panels, high waste diversion.
Downtown Redmond Link project earned Envision Platinum for renewable-energy focus and environmental protection.
Climate-vulnerability integrated into design standards—heat waves, flooding, sea level rise.
Inclusion & Diversity
The Office of Civil Rights, Equity & Inclusion drives diversity, equity, and inclusion (DEI) strategy.
Multiple Employee Resource Groups (ERGs) are active, including BEST, LiT, Pride, SPAM, WEST, ADAPT, Native American & Indigenous, Parents & Families, and Veterans.
WEST supports gender equity by empowering women, educating staff, developing allies, and promoting systemic change.
The Diversity Oversight Committee monitors employment and contracting opportunities for underrepresented groups.
Women make up [percentage not provided] of the workforce.