
Regional Manager Community Management
Essex Property Trust
The Role
Overview
Lead regional community management, drive NOI growth, oversee budgets & teams
Key Responsibilities
- revenue growth
- budget oversight
- process improvement
- compliance oversight
- market analysis
- p&l management
Tasks
-Drive NOI growth by optimizing revenue streams, managing expenses, and scaling innovative business practices. -Ensure achievement of the organization's philosophy, mission, strategy, and annual goals and objectives through the organization down to the individual asset level. -Ensure superior resident experiences by setting service standards that create differentiation and competitive advantages. -Oversee the annual operating plan and budget, aligning execution with financial and strategic objectives. -Continuously evaluate and improve organizational processes, identify opportunities for efficiency, scalability, and innovation. -Accountable for high-quality resident experiences. -Ensure compliance with Fair Housing, Landlord-Tenant regulations, OSHA, and company policies. -Promote innovation to maximize revenue streams; capture an ever-changing target market(s) and scale key initiatives quickly and effectively. -Maintain a deep understanding of local market dynamics (competition, supply pipeline, demand drivers, major tenants, market absorption) for managed assets. -Strengthen brand reputation and market presence to position the company as the preferred choice for residents. -Responsible for managing P&L of their portfolio, including appropriate escalation to leadership and course correction/corrective action where necessary. -Inspire teams through coaching, mentoring, career development, and career pathing, cultivating a culture of high performance and accountability. -Lead a team of General Managers ensuring operational responsibilities and strategic plans are implemented effectively. -Leads by example and models behaviors that are consistent with the Company's values.
Requirements
- bachelor's
- 7+ years
- leadership
- p&l
- analytical
- talent mgmt
What You Bring
-Demonstrated excellence in written and verbal communication, with the ability to present information clearly and persuasively, address sensitive issues with professionalism, and consistently deliver timely, reliable, and customer-focused service. -Proven track record of P&L accountability and delivering NOI growth. -Bachelor’s degree is strongly preferred. -Skilled in talent management, including recruitment, development, coaching, performance management, and retention. Monitors appropriate staffing levels and reports on utilization and deployment of human resources. Leads and supports staff in areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising and rewarding performance and retention. -Strong business and financial acumen with advanced analytical skills. -Ability to perform frequent property walk-throughs, which may involve extended walking and the use of stairs for prolonged periods of time. -7+ years of leadership experience in operations, asset management, or portfolio management. -Significant leadership experience managing complex and multi-level teams that are geographically dispersed. -This role requires frequent travel between local collection properties, sometimes to multiple properties within a day. Additional travel may also be required for trainings, conventions, court, meetings, or other locations as the job requires. -Frequent engagement with residents, clients, and stakeholders requiring strong communication and professional presence. -Work is primarily conducted in an office setting. Requires the ability to sit or stand for extended periods. Involves the use of standard office equipment such as computers, phones, and printers. -Advanced analytical, problem-solving, and strategic decision-making skills with the ability to interpret complex data and drive outcomes -Ability to operate in a fast-paced, dynamic environment, balancing competing priorities and tight deadlines. -Leadership expertise in planning, organizing, and directing large functional teams, with a mix of direct and matrixed reports. Approves subordinate's recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination. Effectively recommends same for direct reports to next level management for review and approval. -Entails in-person office requirements located at Essex's corporate office in San Mateo, Woodland Hills, Bellevue, or Irvine. -Proven success in setting standards, achieving results, and building long-term business impact. -Requires the ability to work Monday through Friday. Must be able to work after hours and weekends if there is a business need or emergency. -Demonstrated ability to navigate and influence within matrixed organizations, which require significant influencing and collaboration skills.
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The Company
About Essex Property Trust
-Founded in 1971 and became a NYSE-listed REIT in 1994, evolving from a small real estate company to a major player in the real estate sector. -Focuses on multifamily apartment communities, concentrating on supply-constrained West Coast markets. -Typical projects include coastal suburban and urban apartment communities, often featuring flexible leases and premium amenities. -Recognized as a leader in multifamily residential properties along the Pacific Coast.
Sector Specialisms
Residential
Apartment Communities
Property Management
Development
Redevelopment
Capital Preservation
Asset Management
Business Planning and Control
Acquisitions
Dispositions
Co-Investment Platform
Structured Finance
