Senior Manager -OTC Collection

Description

• Developing debt collection strategies and plans.
• Collaborating on debt collection efforts with Accounts, Sales, and the Legal Department on highly delinquent accounts.
• Support legal affidavits, formalizing payment plans, coordinate with legal or third party agencies on AEE (all effort exhausted cases)
• Preventing repeated payment delinquency by negotiating manageable debt payments.
• Searching publicly available databases to track down defaulters, including Credit Bureau information, background checks web portals like D&B , Equifax etc.
• Adhering to the FDCPA throughout the debt collection process.
• Contacting debtors by telephone to enact and negotiate debt recovery.
• Keeping copies and electronic records of all communications, payment plans agreed to, and amounts paid.
• Initiating legal and repossession proceedings if debt recovery fails.
• Supply communication proofs, contracts etc. as in when needed for court proceedings.
• Negotiating settlements to receive payment on a certain percentage of the debt.

Requirements

• Experience in tracking down defaulters by searching publicly available databases and records.
• Exposure to various ERP’s like SAP , Oracle , BAAN , JD Edwards and collections tools like getpaid.
• A minimum of 2 years’ experience in third party collections.
• Ability to collaborate on debt collection efforts with other departments and institutions.
• In-depth knowledge of the FDCPA and professional codes of conduct.
• Experience in developing and enacting debt recovery plans and strategies to prevent losses.
• Exceptional reconciliation skills
• Previous late stage debt collection experience will be advantageous.
• Exceptional ability to communicate with debtors to negotiate debt payment plans.
• Debt collection certification or training preferred.
• Exceptional recordkeeping and interpersonal skills.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance