Account Acquisition Partner

Overview

Drive acquisition, growth, and retention of design/retail accounts through end‑to‑end sales.

Key Responsibilities

• rfq management
• proposal development
• account planning
• client visits
• pipeline conversion
• csi reporting

Tasks

Drive service mushrooming—ensure 50% of total service offerings are adopted within accounts by the 1st year of engagement. Track account profitability and ensure alignment with organizational growth goals. Co-create proactive pitch strategies and lead client presentations to strengthen brand visibility and recall. Act as the Voice of the Customer internally, ensuring cross-departmental alignment to client needs and expectations. Utilize industry insights, research, PR engagements, and networking to uncover business opportunities aligned with D’Art’s design and execution capabilities. Build and maintain trust-based relationships with clients, OEMs, and channel partners to strengthen D’Art’s positioning as a strategic partner, not just a vendor. To lead Account Acquisition & Conversion through a 360° approach—LAND, EXPAND, and SUSTAIN—ensuring strategic growth, relationship maturity, and long-term account profitability. The role demands a blend of sales acumen, relationship intelligence, and a deep understanding of design-led or retail-roll out business solutions. Identify new verticals, divisions, and geographies within existing and new client organizations to drive incremental revenue. Ensure post-meeting actions are executed within 7 days to progress opportunities to closure. Build a predictable farming model for existing clients to ensure repeat and cross-category business inflow. Drive the entire opportunity lifecycle: from understanding client briefs to design articulation and delivering final business presentations. Lead CX improvement initiatives—capture client feedback, testimonials, and referrals for continuous improvement. Formulate and execute Key Account Plans (KAP) for long-term retention, mapping growth potential and engagement strategy. Collaborate with internal teams to design account expansion blueprints and unlock new CAPEX opportunities. Ensure minimum 3-year sustenance of every newly acquired business vertical or line. Identify and escalate red flags or client dissatisfaction triggers proactively to protect account stability. Conduct internal alignment meetings to ensure delivery teams are briefed and mobilized for execution readiness. Collaborate with Operations, Design, and Marketing Strategy teams to shape proposals and ensure successful project kick-off post PO stage. Lead RFQ/RFP management, proposal submissions, and commercial negotiations with support from internal stakeholders. Coordinate pre-visit research and proposal preparation, ensuring each client interaction is purpose-driven and value-adding. Conduct strategic client visits across geographies to strengthen engagement, uncover latent opportunities, and convert qualified leads. Maintain a strong pipeline conversion ratio, ensuring monthly and quarterly revenue targets are met. Measure and report Customer Satisfaction Index (CSI) on a quarterly basis using structured feedback data.

Requirements

• bachelor’s
• mba
• 3-5 years
• retail roll-out
• business development
• strategic

What You Bring

Resilient, persuasive, and adaptive communicator. Strong Business Development and Consultative Selling capabilities. Strong negotiation, presentation, and interpersonal communication skills. Excellent listener with problem-solving instincts. Analytical and forward-looking approach to pipeline forecasting and revenue planning. High accountability and entrepreneurial ownership. Strategic and Relationship-driven mindset. Bachelor’s degree in Business Administration / Marketing / Design Management. Deep understanding of Retail Roll-out. Required Experience: 3-5 Years MBA or PG in Marketing, Retail, or Strategic Management preferred. Strategic thinking with the ability to translate insights into revenue outcomes. Exceptional Stakeholder Management and cross-functional leadership.

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Benefits

1. LAND – Opportunity Closure (Business Incoming)

About D'Art Design

-Rapidly scaled from a small Delhi room to a global force in retail design. -Transform retail spaces worldwide—from paint stores to experiential auto showrooms. -Specializations include retail interior design, brand experience, visual merchandising, store audits, and phygital solutions. -Partnered with Fortune 500 giants like Adidas, IndiGo, Berger, and Royal Enfield. -Weave digital magic with AR mirrors, smart displays, and immersive retail experiences. -Award-winning creative leadership with recognitions from A’ Interior Space to Best Retail Design Agency. -Operate globally with offices in India, UAE, US, Bangladesh, and Australia.

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