Maintenance Technician

Overview

Maintain and repair short‑term rental homes, handling guest issues, inspections, and turnover prep.

Key Responsibilities

• preventative maintenance
• hvac troubleshooting
• property inspection
• issue resolution
• inventory coordination
• safety compliance

Tasks

As a Maintenance Technician for short-term rentals, you’ll play a key role in ensuring our homes are functional, clean, and stocked (FCS), safe, and guest-ready. You’ll respond to urgent in-stay needs, perform routine inspections and preventative maintenance, and work closely with the Team Lead, Back of House and Back of House Coordinator to manage tasks, supplies, and vendor relationships. -Ensure documentation is accurate and submitted in a timely manner for each job completed -Respond promptly to guest-reported issues during stays, resolving them quickly and professionally -Support turnovers and readiness work, including light patching, assembly, and touch-ups -Follow brand and safety standards in every home -Coordinate with the Back of House Coordinator on inventory, work orders, vendor support, and scheduling -Collaborate with Hospitality Ops team members to ensure homes meet FCS expectations -Complete preventative and routine maintenance tasks, including HVAC troubleshooting, appliance repair, light plumbing and electrical work, and basic cable/Wi-Fi resets -Conduct property inspections to identify and document potential issues before they impact the guest experience

Requirements

• driver's license
• 3+ years
• hvac cert
• work order
• troubleshooting
• customer service

What You Bring

Regular travel between properties within the local market. Any offer of employment is conditioned upon the successful completion of a background investigation. Travel Required This role requires a well-rounded maintenance skillset and a service mindset. You’ll be part of the local Back of House team and work across multiple homes within your assigned market. Must be authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time. -Valid driver’s license and reliable transportation required -3+ years of maintenance experience, ideally in hospitality, vacation rental, or residential property management -Strong troubleshooting and problem-solving skills across multiple home systems -HVAC Type II Certification preferred -Communicate professionally with the Team Lead, Back of House and other local team members -Able to work evenings, weekends, and participate in on-call rotation -Familiarity with digital work order systems and mobile task apps -Comfortable with physically demanding work and frequent travel between homes -Calm, professional demeanor with a customer service mindset

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Benefits

As the leading end-to-end investment platform for single-family rental homes, our mission is to make real estate investing radically accessible, cost effective, and simple. Our short-term rental (STR) business extends this mission into hospitality, delivering seamless guest experiences while maximizing returns for homeowners. Competitive & Unique Benefits Package -12 Paid Holidays -Work & Wellness Stipend as $100/month for tools and equipment -401k Program -Generous PTO Policy -Paid Parental Leave -Health, dental, vision insurance, and more -Volunteer Time Off

About Roofstock

-Revolutionized the way investors buy and sell rental properties, making it easier than ever to access real estate markets. -Uses technology to streamline the process of buying, selling, and managing single-family rental homes. -Offers a full-service marketplace for investors to discover, purchase, and manage income-generating properties. -Provides property management, home inspections, and asset-backed financing, all powered by data-driven insights. -Grown quickly by tapping into the demand for passive real estate investment, making property ownership more accessible. -Innovates in digital property transactions, helping investors expand their portfolios from anywhere in the world. -Focuses on single-family rental homes, carving out a unique niche in the residential real estate market. -Has become a go-to resource for both seasoned investors and newcomers looking to diversify their portfolios.

Sector Specialisms

Visa Sponsorship

-no h‑1b visa sponsorship; must already be authorized to work in the u.s.

Security Clearance

-employment offer contingent on successful background investigation.