Account Manager Trainee

Overview

Manage Hilti Store, drive sales, customer service, inventory, and growth

Key Responsibilities

• inventory reconciliation
• receipt posting
• backorder expediting
• sales promotion
• cycle count audit
• shipping review

Tasks

-Reconcile opening, closing, and annual physical inventories for the Hilti Store. -Post receipts, disbursements, and material returns; review reorder recommendations to ensure adequate replenishment of the Hilti Store. -Expedite customer backorders and switch to locations that meet customers’ delivery requirements with the most cost-effective mode of transportation. -Sell, service, and promote the full Hilti product line directly to walk in customers and smaller field accounts; create innovative ways to drive sales through merchandising and product demo efforts. -Audit Hilti Store cycle counts, backorders, unconfirmed orders, and manual stock status transactions to ensure inventory levels are correct and consistent. -Review and analyze all shipping documents and sales trends; identify and make corrections to ensure correct inventory levels are on hand to drive sales. -Maintain a clean and organized work area and storefront at all times; keep assigned equipment in good order.

Requirements

• customer service
• communication
• leadership
• relocation
• bachelor's

What You Bring

-Previous customer service and/or sales skills preferred -Excellent written, verbal, and presentation skills -Ability to lead change and adapt to a fast paced, dynamic environment -Willingness to relocate after 18-24 months is a plus. -High School Diploma or GED required; bachelor’s degree preferred or equivalent work experience

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Benefits

-Generous Paid Time Off policy and holidays including two days to give back to your local community -Opportunities for growth – shift careers, support your professional development, or get assigned to any of the 120+ countries in which we operate -401(k) plan with dollar-for-dollar matching, up to 6% matching, up to 6% match and fully vested after one year of employment -Paid parental leave, sabbaticals, military leave -Life, accident and disability insurance -Medical/Dental/Vision coverage effective on your first day of employment -Employee Assistance Program (EAP), company-paid wellness screenings -Up to five days per year of back-up daycare -Education reimbursements

About Hilti Asia It Services

-Anchored within Global IT alongside hubs in Switzerland and the US, its engineers manage end-to-end infrastructure, cloud, workplace apps and cybersecurity. -Plays a pivotal role in digital transformation: deploying SAP S/4HANA, IoT/cloud platforms, mobile apps and secure SOC operations. -Typical projects include regional roll-outs of hardware/software, proactive service process optimization, and global cybersecurity measures. -Specialises in digital workplace, cloud computing, security operations, application development and IT infrastructure engineering. -Operates globally from a nimble yet powerful Asian hub.

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