Sales Coordinator

Overview

Coordinates sales orders, customer service, delivery, and inventory for equipment sales.

Key Responsibilities

• customer calls
• delivery scheduling
• equipment repair
• order processing
• claims processing
• database updates

Tasks

-Follow up phone calls are made to customers for questions, concerns and to ensure their equipment needs are met. -This position is responsible for scheduling timely delivery and pick up of equipment, preventative maintenance, and the repair of equipment. -The sales coordinator is responsible for processing equipment/attachment orders and assisting customers with their parts, service, equipment rental, and training needs. -The position processes post sale claims to Caterpillar related equipment transactions and updates our database records to ensure inventory integrity.

Requirements

• microsoft office
• customer focus
• data entry
• communication
• sales experience

What You Bring

-Proficiency in Microsoft Office products is necessary which includes Outlook, Excel and Power Point. -Our customers are VIP's and the Sales Coordinator must strive for a high level of customer satisfaction in all transactions both internal and external. -Appropriate paperwork is expected to be completed timely, logging and inputting data and reconciling inventory assets on a regular basis is critical in this role. -Crisp communication skills are essential to interact effectively between N C Sales, Service, Parts, and credit departments. -2 or more year's related experience in a sales organization is preferred.

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About N C Machinery Co.

-Rooted in rugged landscapes, the company thrives by delivering and maintaining heavy equipment for construction and mining projects. -With locations across Washington, Alaska, Montana, and North Dakota, NC Machinery supports everything from dozers to power systems. -Typically involved in large-scale infrastructure and earth-moving contracts, they also rent and sell compact machines for landscaping work. -Their expertise spans new and used equipment, rentals, parts, and full-service support, making them a one-stop solution.

Sector Specialisms