Project Coordinator

Restoration Management Company

The Role

Overview

Coordinate scheduling, dispatch, and admin tasks for restoration projects.

Key Responsibilities

  • work orders
  • change orders
  • invoice tracking
  • job files
  • industry programs
  • schedule management

Tasks

-Monitor visitor access when required, ensuring all protocols (safety/corporate) are followed. -Organize timecards by division and review for errors. Where applicable enter hazard pay data and/or verify construction labor; submit to Payroll. -Ergonomic Practices: Practice ergonomic principles to prevent musculoskeletal disorders. This includes proper desk setup, using adjustable chairs, and maintaining good posture while seated. -Outdoor fieldwork at restoration sites, which may include residential, commercial, or industrial properties. Duties may involve exposure to different weather conditions (sun, rain, snow, heat). -Answer phone calls from customers, answer questions, or direct to appropriate staff when necessary. -Label photos and upload into specific systems/programs. -Responsible for assisting with Vendor Setup ensuring vendor has provided correct documentation. -Update Invoice Tracking spreadsheet and ensure delivery of Payment Request to management. -Create and maintain job files ensuring all job pertinent reports and documents, including budget worksheets, invoices, Project Reports and BOS are properly filed. -Call customers for purposes of communicating or coordinating project schedules, and/or respond to general inquiries in a timely manner. -Serve as point of contact to all office and/or project vendors, customers, and field personnel. -Communicate with and assist Payroll and Human Resources with payroll and employee issues. -Office Safety Protocols: Adhere to established office safety protocols to maintain a secure work environment. This includes the following guidelines for the proper use of office equipment and ensuring that workspaces are free from clutter to prevent trips and falls. -Organize weekly, bi-weekly, monthly meetings in accordance with company policy, including but not limited to: safety meetings, In-office meetings, production meetings, etc. -Regulatory Requirements: Adhere to all local, state, and federal safety regulations, including OSHA and EPA standards. -Provide administrative support to: Branch Manager, Project Supervisor, -Download documents and pictures into appropriate job folder for billing. -Safety Training: Complete all mandatory safety training sessions, including but not limited to hazard communication, emergency response, and safe equipment handling. -Ensure all local, state, and federal postings as directed by HR and Safety are properly displayed. -Serve as liaison to corporate office for new forms, policies, and procedures. -Generate Work Orders and Change Orders upon request, forward to customer for signature, and coordinate dispatch of crews accordingly. -Document daily updates on industry specific programs for all open jobs. Enter information from Tick Sheets completed by the Technicians and Project Managers into industry specific programs (Moisture Mapper, Xactanalysis, and Mica reports). -Distribute and send all US mail and interoffice mail (courier service) for the Branch. -May be responsible for maintaining daily schedules for crews and other project members, and may assist in establishing schedules for increased efficiencies. -tracking cash flow for submission to corporate office. (Except for Corporate) -Responsible for keeping petty cash supply balanced, authorizing reimbursements and -Work with Call Center regarding new job information. -May prepare required state, federal, and / or waste management paperwork for all Asbestos -Keep adequate levels of office supply inventory, RMC apparel, and order when necessary. -Prepare daily management report on T&M Cost Spreadsheet, cross checking against subcontractor invoice and labor hours. Submit complete and accurate T&M paperwork daily to Central Billing. -Participate in production meetings.

Requirements

  • ms office
  • high school
  • bilingual
  • customer service
  • restoration experience
  • machinery operation

What You Bring

-Good grasp of English -Excellent analytical and problem-solving abilities. -Use of good judgement and discretion with handling confidential data. -May include travel to and from job sites, requiring the use of company vehicles. Possibility of attending out-of-town training or conferences. -Lifting and Carrying: Ability to lift and carry materials or equipment weighing up to 25 lbs. regularly and up to 50 lbs. with assistance. -High attention to detail, accuracy, and proofreading -Emergency Procedures: Familiarize yourself with emergency procedures relevant to your specific job site, including evacuation routes, and emergency contacts. -Sitting and Standing: Prolonged sitting or standing required (in office, driving and/or at job sites). Regular alternating between sitting and standing -Customer service focus, with excellent interpersonal skills. -Repetitive Motions: Continuous repetitive motion and tasks involving L/R hand movement (computer/mouse), wrists, or arms (e.g., typing, data entry). -Proven work experience in a restoration or construction industry preferred. -Good knowledge in working with MS Office -High School Diploma or equivalent. -Bilingual (English/Spanish) preferred. -Reporting Safety Concerns: Ability to identify and immediately report any unsafe conditions, hazards, incidents or injuries to supervisors without fear of retaliation. -Physical Activities: Ability to perform tasks that require, walking, bending, reaching, crouching, kneeling, climb, squat, crawl, lift above shoulder, reach, and twist. -Personal Protective Equipment (PPE): Required PPE may include gloves, masks, goggles, hard hats, and safety footwear. All employees must wear PPE as required for their specific roles and job site conditions. -Machinery Operation: Capacity to operate machinery and tools as required by job tasks, which may involve fine motor skills and hand-eye coordination. -Visual Ability: requirement for clear vision (e.g., close work, computer use, eye coordination) -Multi-tasker, with ability to meet tight deadlines, works well under pressure. -Ability to follow directions, utilize resources. -Potential exposure to hazardous materials, chemicals, or contaminants specific to restoration work, requiring strict adherence to safety protocols and use of PPE.

Benefits

-Competitive benefits (medical, dental, vision, EAP, 401k and matching, and life insurance) -Opportunity for advancement; -Work after hours and weekends given our 24/7 business operations -Paid holidays -Competitive salaries -Indoor office setting for corporate roles, including working with standard office equipment (computers, phones, printers). May involve regular meetings, (in person or zoom) and collaboration with team members.

The Company

About Restoration Management Company

-Committed to restoring disaster-affected properties with expertise and efficiency. -A leader in emergency response, providing critical services during disasters. -Serves various sectors, including residential, commercial, industrial, and governmental properties. -Capable of handling both small-scale and large-scale restoration projects with precision. -Specializes in complex restoration and remediation for challenging property needs.

Sector Specialisms

Residential

Commercial

Industrial