Technical Services Manager

Overview

Manage technical support and field service for temporary power solutions across the UK

Key Responsibilities

• site callouts
• installation management
• system integration
• configuration validation
• technical support
• warranty management

Tasks

-Attending site callouts and managing repairs or technical resolutions. -Providing technical leadership and guidance to in-house operatives. -Project managing installations and coordinating the deployment of connected monitoring systems. -Delivering technical training to customers on design, servicing, and maintenance of equipment. -Supervising site setups, maintenance, and system integrations — including directing internal and subcontract teams when required. -Talking customers through breakdowns and fault resolution via phone, email, video, or web chat. -Overseeing configuration, compliance checks, and technical validation of modular power products. -Delivering technical support remotely and on-site. -Managing warranty cases and liaising with internal teams and manufacturers to ensure quick turnaround.

Requirements

• health & safety
• city guilds
• cscs
• iot
• temp power
• communication

What You Bring

A rapidly expanding specialist in temporary power, lighting, and climate-control solutions is looking for a Technical Services Manager to take ownership of all technical support and field service activity across the UK. This is a new role with real influence, ideal for someone who wants both hands-on problem-solving and strategic oversight. You’re technically strong, clear-thinking under pressure, and confident dealing with customers face-to-face. You can juggle multiple projects, adapt quickly, and solve problems with a practical, structured approach. -Clear understanding of health & safety practices. -High digital competency and familiarity with connected/IoT technologies (experience an advantage). -Ability to read and interpret wiring diagrams. -Comfortable working across varied environments — offices, retail, construction, or industrial. -Experience completing safe isolations as part of daily work. -Valid CSCS test pass certificate (or willingness to obtain one shortly after joining). -Understanding of temporary power, heating, cooling, or environmental control systems. -Strong electrical knowledge with a formal qualification such as City & Guilds 3529, 3528, 2365, or equivalent. -Strong communication skills with the confidence to engage customers, suppliers, and colleagues at all levels. -A proactive mindset with the ability to create solutions, explore ideas, and drive improvements.

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Benefits

Salary: £45,000 - £55,000 + Company Car -Laptop and mobile phone -Cycle to Work scheme -Company car -Private healthcare

About Kevin Edward

-It has since expanded to offices in Bromley, Redcar, Leeds, Dubai and Ibiza. -Serves both contract/interim and retained executive search across UK, Europe, USA and APAC. -Focuses on sectors like Construction & Infrastructure, IT, Engineering, HVAC, Medical/Life Sciences and Consumer. -Typical projects include sourcing senior leadership roles and specialist interim hires for global organisations. -Backed by Kerv Capital and operating as a privately held, venture-backed business. -Known for an in‑house database and delivery teams driven by industry-experienced recruiters. -Unique perks include overseas incentive trips and experiential rewards like Go Ape and Crystal Maze.

Sector Specialisms