Regional Field Service Technician

Overview

Provide post-sale service for premium windows & doors, solving customer issues on-site

Key Responsibilities

• post-sales support
• route planning
• service documentation
• field service
• customer interaction
• problem solving

Tasks

-Be the face of Marvin, delivering exceptional post-sales support for our premium windows and doors. -Manage your own schedule, plan routes efficiently, and document service visits clearly and professionally. Load up at our Foxborough, MA warehouse and hit the road in your company-provided vehicle—equipped with everything you need, including a laptop or iPad. -Work directly with customers to solve problems, provide solutions, and ensure every experience is a great one.

Requirements

• communication
• construction
• tech savvy
• driver's license
• self‑starter
• problem solving

What You Bring

-Communicate clearly—even when the message is tough—and always keep the customer in mind. -Have 3–5 years of construction experience, especially with windows and doors. -Are organized, tech-savvy, and able to lift up to 75 lbs and climb ladders or scaffolding. -Hold a valid driver’s license and meet DOT medical certification requirements -Are a self-starter with a strong work ethic and a knack for solving problems on the fly.

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Benefits

-Profit sharing + 401(k) match—we invest in your future. -Brighter Days Fund – financial support from your colleagues and the Marvin family during personal hardships -Company vehicle + tech tools provided. -Competitive pay: $25.00–$28.00/hour (based on experience) -Full benefits starting Day 1—because your health and peace of mind matter. -Better Living Day! (a paid day off to go have some fun) -$300 annual wellbeing account to spend on what helps you feel happy + healthy -Annual profit sharing – recognizing everyone’s contribution to Marvin’s success

About Marvin

-Known for innovation and quality in window and door manufacturing. -Focus on craftsmanship, sustainability, energy efficiency, and durability. -Products are customizable to meet unique design needs. -Serves residential, commercial, and industrial markets. -Operates across North America, establishing a respected industry presence. -Committed to enhancing comfort, style, and energy efficiency in spaces. -Dedicated to creating a positive impact on the built environment through lasting solutions.

Sector Specialisms

Security Clearance

-employment offer contingent upon successful background check and drug screening