Case Manager - Hope House Medical Respite

Overview

Case manage women/gender-diverse adults in medical respite, guiding housing transition.

Key Responsibilities

• case management
• intake assessment
• care coordination
• hmis documentation
• housing support
• interdisciplinary review

Tasks

-Participate in team meetings, interdisciplinary case reviews, and ongoing supervision to promote quality, compliance, and collaboration. -Assist participants with navigating health care, behavioral health, justice, and housing systems, and advocate for access to needed resources. -Coordinate with medical providers, discharge planners, and community partners to support continuity of care post-hospitalization. -Use Housing First, Harm Reduction, and Person-Centered approaches to engage participants with dignity and empathy. -Help guests obtain housing subsidies, develop independent living skills, and connect to long-term housing opportunities. -Maintain accurate and timely documentation in Credible, HMIS, and other required databases, meeting all grant and billing requirements. -Maintain a caseload of respite guests and provide individualized, housing- and recovery-focused case management. -Mission that Matters: Every day, you’ll help people recover, rebuild, and reclaim their lives after hospitalization or homelessness. -Conduct intakes, assessments, and service planning for new participants; set and monitor progress toward long-term housing and health goals.

Requirements

• associate’s
• bachelor’s
• social work
• psychology
• 4+ years
• housing instability

What You Bring

-Equivalent combination of education and experience (e.g., Associate’s degree + 2 years related experience); OR -Four (4)+ years of experience working with adults facing housing instability, chronic health or behavioral health conditions, or complex trauma. -Bachelor’s degree in Social Work, Psychology, Human Development, or related field; OR

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Benefits

-Hourly, Non-Exempt -Comprehensive Benefits: Medical, dental, and vision coverage; employer-paid life and disability insurance; generous paid time off and 11 paid holidays; retirement plan with employer match; Employee Assistance Program (EAP); and a trauma-informed workplace that values your well-being. -Professional Growth: Supervision, ongoing training, and support toward your Agency Affiliated Counselor (AAC) credential.

About Volunteers Of America Eastern Washington

-An organization dedicated to serving Eastern Washington since the early 20th century. -The organization focuses on providing essential support, including housing, healthcare, and services for veterans, families, and homeless individuals. -Provides affordable housing solutions across the region. -Operates community programs targeting mental health and addiction recovery. -Offers career training and job placement for individuals facing significant challenges. -Dedicated veteran services to facilitate the transition into civilian life. -Supported by donations, grants, and government partnerships, the organization has expanded its impact. -Unusual among nonprofits, the organization leverages innovative technology to enhance outreach and service delivery.

Sector Specialisms

Security Clearance

-must pass a comprehensive background check and driving record review.