General Manager

Overview

Manage venue operations, staff, finances and guest experience.

Key Responsibilities

• sales strategy
• operations management
• financial control
• customer service
• marketing promotion
• regulatory compliance

Tasks

-Develop and implement strategies to maximise sales and profitability. -Oversee all aspects of the venue’s operations, ensuring seamless and efficient service delivery. -Monitor and manage financial performance, including budget control, revenue generation, and cost management. -Maintain high standards of customer service, ensuring a memorable experience for every guest. -Drive marketing and promotional activities to attract new customers and retain regular clientele. -Lead, motivate, and develop a team of professionals, fostering a positive and dynamic working environment. -Ensure compliance with all health, safety, and licencing regulations.

Requirements

• health & safety
• leadership
• general manager
• financial management
• communication
• proactive

What You Bring

-Knowledge of health and safety regulations, licencing laws, and other relevant legislation. -Strong leadership and team management skills, with a focus on employee development. -Proven experience as a General Manager in the hospitality, leisure, or a similar industry. -Financial acumen with the ability to manage budgets, analyse financial performance, and implement improvement strategies. -Excellent communication and interpersonal skills. -A proactive, results-driven attitude with the ability to thrive in a fast-paced environment.

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Benefits

-Hotel and Apartment discounts. -Staff meals on duty. -Quarterly Bonus Payment -Cycle to Work Scheme -Access to Scotsman Perks Benefits Portal. -Career development through our Scotsman Steps training programme. -30% off of food and cinema tickets in all of our venues across Scotland. -Flexible working opportunities. -Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.

About Scotsman Hospitality

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Sector Specialisms