Heating Service Technician

Overview

Diagnose, maintain, and install heating systems while delivering excellent customer service.

Key Responsibilities

• system diagnostics
• process analysis
• final inspection
• risk mitigation
• status reporting
• safety compliance

Tasks

-Provide consultative services within defined area. Participate in projects and may lead a stream of work within a project. Mitigates risk by identifying potential threats -Provide status updates and pertinent information, as required, to the Service Manager, Fulfillment Managers and other Residential Energy Services team members -Ensure and maintain safe working environment according to safety policies and procedures, including PPE, Leak Prevention, Distracted Driving, etc -Analyze existing processes and make recommendations for improve them, using best practices and previous experience -Diagnose and solve complex system problems by completing steps required during inspection, including checking gas flow, thermostats, heat flow, and insulation etc -Respond to service-related customer requests (installations, repairs, etc.) by using industry and company best practices and tools to troubleshoot customer issues. Responsible for responding to customers’ needs within established guidelines -Understand the requirements of the job and work independently with a minimal degree of supervision. Take a lead role in jobs and provide guidance/coaching to more junior employees by encouraging contributions from all team members and leading by example -Provide final inspections of systems once repairs are completed to ensure all equipment is operating safely

Requirements

• wiring
• plumbing
• air conditioning
• communication
• gas license
• 5-10 yrs

What You Bring

-Knowledge of wiring, plumbing and some air conditioning is required -Strong communication skills, both written and verbal, and interpersonal skills. High customer service focus -Ability to work efficiently and safely -5-10 years of experience. -Technical/mechanical aptitude required -Gas Technician license is required, dual licensing (Oil and Gas) is an asset.

People Also Searched For

Benefits

-Flexible Benefits Plan – in effect from day one and offers three levels of coverage to select from to meet your unique, personal needs. -Flexible Work Model – Structured rotational schedule, home after each shift -Opportunity to give back to some amazing causes in our community – Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation matching program -Competitive Compensation – Including an annual bonus plan, pension plan, and Sign-On Bonus -Wellness Support – With an annual wellness allowance, paid personal care days and a 24/7 Employee & Family Assistance Program -Work Environment – Safety training and all equipment provided

About Irving Oil

-Specializes in refining, fuel distribution, marine shipping, trucking logistics, and infrastructure development. -Strong history of vertical integration, managing everything from refining to retail, shipping, and terminal operations. -Notably one of the first adopters of unleaded and low‑sulphur gasoline in North America, showing early innovation. -Privately held by the Irving family, it remains independent while evolving its assets and expanding in Europe via Top Oil.

Sector Specialisms