Service Reliability Project Lead

Overview

Lead reliability projects, analyze failure data, drive improvements, coordinate teams.

Key Responsibilities

• data analysis
• implementation planning
• customer collaboration
• project coordination
• reliability management
• status reporting

Tasks

-Utilize internal and external tools to analyze warranty financial data, failure analysis results, product failure and shopping data to identify failure trends; -Support the Field Service teams with the development of implementation plans for solutions developed through CPI; -Collaborate with customer representatives to ensure the Voice of the Customer is understood and incorporated throughout the CPI project; -Coordinate cross-functional teams to drive reliability-focused CPI projects from the development of a detailed problem statement through corrective action implementation; -Identify, analyze, and drive the resolution to reliability-focused projects involving Progress Rail’s products; -Regularly communicate the status of CPI projects and associated problem resolution to internal and external customers.

Requirements

• pmp
• six sigma
• shainin
• excel
• emd
• engineering

What You Bring

-Project management training, up to and including PMP certification; -Knowledge of locomotive shop practices -Ability to read engineering drawings and sketches; -Willing to travel on extended basis as needed (domestic and international); -A demonstrated passion for problem solving and continuous improvement; -Vision/Hearing Requirements – Constant verbal communications, including both talking and hearing; -Knowledge of and ability to complete statistical analyses such as Weibull analysis -Proficient with Microsoft Office software, particularly Excel; -Strength – Position typically involves office managerial work as well as oversight of field industrial activities. Occasional sitting. Constant standing, and walking. Frequent medium-to-heavy level lifting (more than 30 pounds); -Strong organizational skills, with the ability to manage and track multiple ongoing projects; -Emotional Demands – Very high level of responsibility and physical workload. Requires interpersonal skills while working with a group to meet customer service demands; -Understanding of problem solving principles, such as Six Sigma or Shainin; -Understanding of engineering theory and principles of design; -Strong verbal and written communication skills required in dealing with internal and external customers; -Motion – Position regularly requires standard motions associated with an industrial environment focused on locomotive repair, including stooping, kneeling, crouching, climbing, reaching, handling, grasping, feeling, pushing, pulling, carrying, and lifting; -Ability to work independently and with others; -Ability and/or experience resolving complex electrical and/or mechanical problems; -Knowledge of fundamental data analytics and visualization; -Bachelor degree with a major in Engineering, Engineering Technology, or equivalent training/experience. -Basic locomotive and/or heavy equipment knowledge. -Understanding of design / manufacturing process; -Experience with EMD locomotives; -High-level of interpersonal skills required to work effectively with customers and others; -Shainin Apprentice certification or higher; -Six Sigma Green Belt certification or higher;

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Benefits

-Education Assistance Program -Site Specific Relocation and Sign-on Bonus Programs -Paid Vacation -Employee Recognition Programs -Site specific Step and Skill Level Wage Adjustment Plans -401(k) plan with up to 6% company match (no waiting period with immediate vesting) -Medical/Dental/Vision/Life/Disability Insurance -Paid Time-Off (PTO) -Employee Assistance Plan -Competitive Salary -Supplemental Accident, Critical Care, and Hospital Insurance available along with an HDHP and HSA with seed money -Paid Holidays -Site specific Production and Incentive Plans -Flexible Spending Accounts

About Progress Rail, A Caterpillar Company

-Operates as a pioneer in rail transport, offering comprehensive solutions across the rail industry. -Provides cutting-edge locomotive, railcar, and track services to railroads and industries globally. -Designs and manufactures advanced locomotives, signaling systems, and specialized rail components. -Key projects encompass freight and passenger systems, including custom-engineered solutions and maintenance. -Recognized for combining robust technology with extensive rail network experience. -Expands its global reach through Caterpillar's resources to create innovative rail solutions. -Maintains strong positions in both freight and passenger rail markets, emphasizing reliability and efficiency. -Ensures high standards of quality and safety in all operations, focusing on continuous improvement.

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