Counter Sales Representative

Overview

Provide customer service and sales support at the store counter, handling orders and inventory.

Key Responsibilities

• computer ops
• product knowledge
• sales support
• restocking
• warehouse ops
• customer service

Tasks

-Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly – at least 51% -Stay informed and educated on product knowledge -Assist inside sales as needed -Assist with daily restocking, showroom maintenance, and keeping showroom and counter clean and organized -Assist in driving electrical distribution sales for our counter business and developing new and existing customer relationships -Assist with warehouse functions as needed, including receiving, shipping, stocking, and deliveries -Inform manager of any potentially hazard or elevated situation pertaining to safety or the satisfaction of a customer -Provide excellent customer service by assisting customers promptly and courteously with their purchases and processing of their orders or returns

Requirements

• high school
• electrical product
• order entry
• communication
• negotiation
• customer service

What You Bring

-High School or GED - Required -Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally – up to 20% -Strong written and verbal communication skills -Familiarity with automated order entry systems & PCs running Windows-based software preferred -Demonstrated knowledge and experience of electrical distribution or other electrical sales environments preferred -Sit: Must be able to remain in a stationary position - Frequently – 21% to 50% -Walk: Must be able to move about inside/outside office or work location - Constantly – at least 51% -2+ years of customer service, sales, or electrical distribution experience preferred -Up to 50 pounds - Occasionally – up to 20% -Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally – up to 20% -Ability to work efficiently and meet tight deadlines -Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Constantly – at least 51% -Ability to type on a computer keyboard -Strong organizational skills -Travels to offsite locations - Occasionally – up to 20% -Strong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groups -Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly – at least 51% -Up to 10 pounds - Constantly – at least 51% -Previous branch experience preferred -Electrical product knowledge and experience, including lighting, switchgear, controls, and electrical commodities preferred -Up to 25 pounds - Frequently – 21% to 50% -Handles or works with potentially dangerous equipment - Occasionally – up to 20%

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Benefits

-Short-Term and Long-Term Disability Insurance -Tuition Reimbursement -Professional Training & Development Programs -Health & Wellness Programs -Commuter Transit Benefits -Employee Discount Programs -Life Insurance -Career Advancement Opportunities – We like to promote from within -Flexible Spending Accounts -Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few. -Medical, Dental, and Vision Insurance -Paid vacation and sick time -Paid company holidays plus flexible personal days per year -401K with Employer Match

About Rexel Usa

-A leading distributor of electrical products and services across North America. -Operates through a wide network of branches, supporting industries such as energy, industrial, and residential sectors. -Plays a crucial role in powering smart solutions for buildings and infrastructure, enhancing both energy efficiency and sustainability. -Offers tailored solutions for key markets such as industrial automation, energy management, and the residential space. -Has a strong foundation of innovation and has developed partnerships with global suppliers to enhance its product offering. -Is involved in key projects across energy, infrastructure, and commercial spaces, helping to drive modern electrical solutions in various sectors. -Is constantly evolving, with a focus on advancing technology and digital solutions for customers, ensuring operational efficiency and smarter energy use.

Sector Specialisms