EV Expert - Salary Sacrifice

Overview

Sell electric vehicle leases via salary sacrifice, manage pipeline & customer experience.

Key Responsibilities

• pipeline management
• order processing
• customer acquisition
• customer service
• ev leasing
• sales pipeline

Tasks

You will be the face and the voice of the Octopus Electric Vehicles, advising and supporting customers throughout their journey towards purchasing an EV. You will discuss their requirements and find the perfect vehicle for their lifestyle, considering the salary sacrifice product fully and the benefits of going electric. -Strategically build your pipeline working with the team to create strong relationships both with internal stakeholders as well as with our customers both on a consumer and business level -Manage customer orders in progress and supervise order processing -Continue planning and targeting of the acquisition of new customers -Provide excellent customer service both through the sales process and also in after-sales customer care -Speak to customers interested in leasing an electric vehicle and qualifying the right one for them -Manage the end to end sales pipeline with customers - from lead through to delivery and deliver sales in line with targets -Recording customer satisfaction to ensure that customers are having the best experience

Requirements

• crm
• 2+ years
• b2c
• target-driven
• ev passion
• startup mindset

What You Bring

A genuine passion for customer experience and sustainability is a must with a strong understanding of process and the importance of customer service. -Strong communication skills, a passionate drive, resilience, and a humble attitude -Ideally if you have previous experience within fleet, leasing or selling a salary sacrifice product - this is a bonus! -A genuine passion for going above and beyond for customers and a strong passion for Electric Vehicles, sustainability and/or the automotive industry -An inquisitive nature with the ability to gather information to align customer needs with tailored solutions -Minimum 2 years of sales experience, preferably in a B2C setting, with relevant experience in roles such as SDR, software sales, or recruitment -Proven track record of working in a target driven role and providing excellent customer experiences -A start up / entrepreneurial mind-set being able to adjust to change and keep up with a fast moving business -Experience in technology-driven sales processes (CRM, digital sales)

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Benefits

About us The electric revolution has arrived - and from 2035 you’ll no longer be able to buy a new petrol or diesel car in the UK. We’re building a whole new way for drivers to join the electric charge and not only learn about and shop for their EV online, but experience a 'lease for life' through an industry changing customer experience. This is the chance to join one of the UK’s most exciting start-ups – making it easy for individuals and businesses to go electric by getting their car, charger and energy all in one cracking deal.Octopus Electric Vehicles launched in 2018 to make it seamless to switch to cleaner, greener driving. Our mission is to drive sustainable change, decarbonise the planet and provide our customers with fair pricing and a fantastic experience. We're an Octopus Energy company—an innovative new energy supplier. We are part of the Octopus Energy Group, which seeks to improve the lives of millions of people by transforming the industries we operate in. The Octopus Group incorporates Octopus Energy, Octopus Healthcare, Octopus Investments, Octopus Property, Octopus Ventures and Octopus Labs.If this sounds like you then we'd love to hear from you. Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone. This role will include an uncapped commission scheme and a generous car allowance as part of the overall package and will be based in our brand new office Weybridge 3 days a week. What you'll do...Speak to customers interested in leasing an electric vehicle and qualifying the right one for themManage the end to end sales pipeline with customers - from lead through to delivery and deliver sales in line with targets Manage customer orders in progress and supervise order processingContinue planning and targeting of the acquisition of new customersRecording customer satisfaction to ensure that customers are having the best experienceProvide excellent customer service both through the sales process and also in after-sales customer care Strategically build your pipeline working with the team to create strong relationships both with internal stakeholders as well as with our customers both on a consumer and business levelWhat you'll need...Minimum 2 years of sales experience, preferably in a B2C setting, with relevant experience in roles such as SDR, software sales, or recruitmentExperience in technology-driven sales processes (CRM, digital sales)Proven track record of working in a target driven role and providing excellent customer experiencesStrong communication skills, a passionate drive, resilience, and a humble attitudeAn inquisitive nature with the ability to gather information to align customer needs with tailored solutionsA genuine passion for going above and beyond for customers and a strong passion for Electric Vehicles, sustainability and/or the automotive industryA start up / entrepreneurial mind-set being able to adjust to change and keep up with a fast moving business A constant focus on improving and developing personally and within a businessIdeally if you have previous experience within fleet, leasing or selling a salary sacrifice product - this is a bonus!Why else you'll love it hereWondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!Octopus Energy is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We won best company to work for in 2022, on Glassdoor we were voted 50 best places to work in 2022 and our Group CEO, Greg has recorded a podcast about our culture and how we empower our people Visit our perks hub - Octopus Employee BenefitsJust to let you know, we are dog friendly company so you may see our 4 legged friends in the offices - feel free to bring yours! Rest assured though, we've taken lots of precautions for those who have allergies! The electric revolution has arrived - and from 2035 you’ll no longer be able to buy a new petrol or diesel car in the UK. We’re all about growth - both for the business and for our people. We provide plenty of opportunities for career progression, continuous learning, and personal development. Whether you're eager to level up your skills or thrive in our fast paced environment, we’re here to support your journey and help you make an impact. Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic! We’re building a whole new way for drivers to join the electric charge and not only learn about and shop for their EV online, but experience a 'lease for life' through an industry changing customer experience. This is the chance to join one of the UK’s most exciting start-ups – making it easy for individuals and businesses to go electric by getting their car, charger and energy all in one cracking deal. Octopus Electric Vehicles launched in 2018 to make it seamless to switch to cleaner, greener driving. Our mission is to drive sustainable change, decarbonise the planet and provide our customers with fair pricing and a fantastic experience. -Visit our perks hub - Octopus Employee Benefits -Just to let you know, we are dog friendly company so you may see our 4 legged friends in the offices - feel free to bring yours! Rest assured though, we've taken lots of precautions for those who have allergies!

About Octopus Energy

-Founded with a mission to disrupt the energy sector with clean and affordable solutions. -Revolutionized the way consumers access renewable energy by making it easier and cheaper to switch to green energy. -A leader in the UK’s transition to renewable energy, specializing in solar, wind, and other clean technologies. -Through innovative technology and a customer-first approach, the company scales up energy solutions for homes and businesses. -Operates in multiple countries, providing both residential and commercial clients with green power and smart energy services. -Created a cutting-edge energy platform, Octopus Energy Power, that optimizes energy use and reduces costs. -Focuses on using technology to simplify energy management and reduce carbon footprints for consumers worldwide. -In addition to supplying energy, Octopus invests heavily in infrastructure to drive the future of energy generation and storage. -Has an impressive portfolio of projects that span across solar and wind farms, creating a large impact on the renewable energy landscape. -Known for a commitment to reducing reliance on fossil fuels while maintaining reliable and cost-effective energy solutions.

Sector Specialisms