Communications Specialist
Thirteen Group
A leading provider of affordable homes and services, specializing in residential and commercial properties.
Create and deliver internal/external communications to build trust and reputation.
12 days ago ago
£43,994 - £43,994
Expert & Leadership (13+ years), Intermediate (4-7 years), Junior (1-3 years), Experienced (8-12 years)
Full Time
Middlesbrough, England, United Kingdom
Hybrid
Company Size
1,200 Employees
Service Specialisms
Property Development
Construction Services
Consulting
Engineering
Architecture
Design
Technical Services
Sector Specialisms
Residential
Housing
Care and Support
Apprenticeships
Financial Services
Customer Services
Role
Description
customer support
internal comms
corporate comms
content creation
reputation management
As our Communications Specialist, you’ll play a key role in helping us deliver our business priorities. You’ll do this by creating high-quality communications that build trust, strengthen our reputation and deliver our key messages.
- Support our customers – helping people understand what we do and how we do it, building trust and improving satisfaction.
- Engage our colleagues – keeping people informed and connected through meaningful internal communications.
- Build our reputation – sharing our work and impact across the sector through clear, confident corporate communications.
Requirements
driving licence
campaigns
writing
content
calm
brand
Thirteen is on the lookout for a 12-month fixed term Communications Specialist to join our Communications and Marketing team. We’re looking for a highly talented communications expert to play a crucial role in our busy team, working across the business to cover elements of internal and external communications activity with our wide range of stakeholders.
You’re a confident communicator who knows how to raise the profile of a strong brand. You’ve delivered strategic, high-quality communications that make an impact – and you’re ready to do more.
- Flexibility to travel – you’ll have a full UK driving licence and be able to travel across the region when needed.
- Proven experience in shaping and delivering successful campaigns – from customer communications to PR, social media and internal messaging
- Strong writing and content skills – you know how to create clear, engaging content for different audiences and channels.
- A calm, focused approach – you’re comfortable working to tight deadlines and managing competing priorities.
Benefits
- Salary - £43,994 per annum
- Pension – up to 10% employer contributions
- T’dar – our Discount and Reward platform giving you huge savings on everyday brands
- Be a part of a company that offers tailored support services, going beyond just housing solutions.
- Annual leave – starting at 28 days and rising to 31 days after three years, a day off for your birthday, plus bank holidays
- Tusker – Salary Sacrifice Electric Vehicle Lease Scheme
- Buy/Sell Annual Leave
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
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Security clearance
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Company
Overview
Founded in 2010
Year Established
The company was established in the year 2010.
- A prominent housing provider in the UK.
- Focus on delivering high-quality, affordable homes across the North East of England.
- Specializes in both residential and commercial developments.
- Expanding portfolio includes utilities and infrastructure for improved regional living standards.
- Innovative approach to property development and management, offering services from repairs to major construction projects.
- Undertakes diverse projects, including large-scale residential developments, modernizing existing homes, and enhancing community facilities.
- Recognized for dedication to improving the built environment and making a positive impact in neighborhoods.
Culture + Values
- Treating each other with respect
- Committed to creating social and environmental sustainability
- Improving the energy efficiency of our existing homes … to have a positive impact on customers’ wellbeing
- Improving our performance and reducing carbon emissions
- Achieving transparent ESG reporting using Sustainability Reporting Standard for Social Housing
Environment + Sustainability
26% Carbon Reduction
Carbon Emissions Cut
Achieved a significant reduction in carbon emissions through partnerships and sustainability initiatives.
2035 Net Zero
Direct Emissions Target
Committed to achieving net zero for direct business emissions by 2035.
30M£ Retrofit Loan
Energy Efficiency Funding
Secured a £30 million loan to retrofit 36,000+ homes for improved energy efficiency.
950M kWh Savings
Energy Efficiency Impact
Identified potential energy savings through automated meter readings and audits.
- Target net zero for organisation-wide operations by 2050.
- Campaign ‘Take Control’ supports government carbon reduction goals.
- Signed Yorkshire & Humber Climate Action Pledge, covering resilience, carbon reduction, biodiversity, and just transition.
- Delivered first net-zero carbon homes in Middlesbrough with air-source heat pumps, MVHR, PV panels, triple glazing, insulation, and EV charging.
Inclusion & Diversity
2022–23 ESG Report
Published their second ESG report
The company highlighted colleague wellbeing in their second ESG report, showcasing their commitment to social responsibility and sustainability.
12 Indicators
Tracking ESG performance
Performance is tracked across 12 indicators aligned with the Sustainability Reporting Standard for Social Housing, ensuring comprehensive monitoring of social and environmental impact.
- Engaged customers in campaigns, emphasizing 'Treating each other with respect'.
- Launched apprenticeship opportunities to support gender and skills parity.
- Celebrated Volunteers' Week and supported community learning.
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