Property Support Administrator

Overview

Admin role handling client support, key management, marketing and office tasks.

Key Responsibilities

• key management
• property inspections
• mail management
• client service
• advertising
• office supplies

Tasks

-Advise of office supply requirements (coffee, tea, stationary etc) -Send home reports to potential sales viewers and book sales viewings. -Provide administrative support to colleagues within the team. -Book and amend property inspections. -Print out and manage property window card displays. -Order Let Boards / let by stickers and arrange removal of let boards. -Manage mail received and forward to the appropriate team. -Attend and respond to emails into the Glasgow Team inbox and escalate where needed. -Answer calls into the PM and sales line. -Ensure that the key management process is followed. -Offer walk-in client’s advice and guidance and resolve issues where possible or pass clients to colleagues for further advise if required. -Open and close the office as per the procedure. -Prepare adverts ahead of marketing and advise portfolio team of any issues. Update the advertising spreadsheet. -Manage and record the movement of keys to and from contractors, tenants, landlords and Property Managers.

Requirements

• ms office
• it skills
• property management
• time management
• customer service
• communication

What You Bring

-An ability to relay information with confidence and when required to seek support from peers to ensure the correct information is delivered. -Good knowledge of Microsoft Outlook, Word and Excel and be competent in learning new operating systems to ensure they can get to grips with our management software. -Strong IT skills, MS Word, Excel -Excellent time management, organisational and prioritisation skills -Ideally at least 1 year’s Property Management experience but not essential, it is preferable and will make the transition for the successful applicant easier with some sector knowledge. -A born multi-tasker with an ability to deal with multiple demands on their time and thrives in fast paced environment. -Good attention to details, an ability to use business systems to steer decision making -Excellent customer services skills -Excellent written and verbal communication which is in keeping with the professional image of the business. -Reliable, flexible and friendly -Current legal right to work in the UK. -Strong administration and coordination skills -Professional and presentable

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Benefits

-We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career. -We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF. -Get the latest gadgets and appliances with our Smart Tech Scheme. -Planning for retirement? We've got you covered with that important pension pot. -Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health. -And of course, we like to have a little fun too! Our company socials bring our people together. So, work hard, and then socialise even harder! -Our Employee Assistance Programme offers free counselling support sessions. -You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles. -Celebrate your loyalty with special days and celebrations for length of service. -Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.

About Dj Alexander

-Initially focusing on lettings, the company now offers a full range of services, including property management and estate agency. -Their residential services span from lettings to property sales, catering to both tenants and property owners. -Known for their comprehensive market knowledge and customer-focused approach, they have become a trusted name in property. -The company’s growth reflects its ability to adapt and provide tailored solutions for both landlords and tenants. -They’ve handled high-profile properties and developed strong relationships with developers, investors, and clients alike. -DJ Alexander is synonymous with reliability, professionalism, and a deep understanding of the UK property market.

Sector Specialisms