Property Surveyor

Overview

Diagnose and resolve complex property repairs and defects for housing stock.

Key Responsibilities

• fault diagnosis
• damp issues
• planned works
• technical guidance
• case management
• resident experience

Tasks

-Review and advise on home improvement requests with a focus on safeguarding our housing stock. -Support the delivery of ad hoc planned works and contribute to continual service improvement through innovation and professional insight. -Independently manage a varied caseload including damp and mould, insurance works, disrepair claims, and more significant or specialist repairs. -Play an active role in cross-team initiatives that drive business improvement and enhance the resident experience. -Provide technical guidance and post-inspection support to colleagues, ensuring quality and consistency across all property works. -Be the go-to expert across the Property Directorate for diagnosing and resolving complex building faults. -Lead on the accurate diagnosis of building issues, applying your strong knowledge ofdamp and mould, HHSRS, and building pathology to identify and categorise Category 1 & 2 hazards.

Requirements

• property repairs
• housing construction
• communication
• driving licence
• damp diagnostics
• teamwork

What You Bring

-A proven track record in managing and resolving complex property repairs and maintenance issues. -A deep understanding of housing construction, maintenance diagnostics, and theNHF Schedule of Rates. -Excellent communication and interpersonal skills, with a talent for translating technical issues into clear, resident-friendly solutions. -Full driving licence and access to own vehicle for business use required for this role -Strong grasp of damp and mould diagnostics and the ability to apply the HHSRS framework effectively. -Experience working collaboratively with both technical and non-technical teams.

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Benefits

-2 volunteering days per year for things like helping out in local communities -Health cash plan scheme for your everyday healthcare needs which you can add your family members too -Tenancy deposit – interest free loan to help with rental deposits and season Ticket loan -Supported family friendly approach with extended parental leave -Hybrid Working - Dependent on job role and department -Cycle2work scheme -Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support -Enhanced pension with matched contributions of up to 9% -Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation -An additional ‘Beliefs day’ once a year to have an extra a day off -Life assurance cover 3 x your salary -The nature of this role means that the post holder may come in to contact with vulnerable adults. To meet our commitment to providing safe, high quality services to our customers we will complete a Basic check with the Disclosure and Barring Service once an offer of employment is made. A new check will be completed every three years. -Access to extensive learning and training opportunities with Wisebox platform -Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues -28 days annual leave plus 8 bank holidays (pro rata for part time) per year -Option to buy or sell up to 5 days annual leave per year

About Metropolitan Thames Valley

-Formed through the merger of Metropolitan Housing Trust and Thames Valley Housing, the company is a leading housing association. -Committed to building sustainable communities, providing affordable housing solutions, and offering a range of housing services. -Focuses on developing new homes, managing a growing portfolio, and providing support to vulnerable individuals and families. -Specializes in residential and commercial property management, construction, and housing for diverse communities. -Known for tackling complex challenges within the housing sector, consistently innovating in the design and delivery of its projects. -Key areas include affordable housing, regeneration projects, and supporting local communities with vital housing services. -Has established a strong reputation for delivering quality developments that meet the diverse needs of residents. -With a history rooted in social impact, continues to drive forward initiatives that improve lives across the UK.

Sector Specialisms

Visa Sponsorship

-no visa sponsorship is offered.

Security Clearance

-a basic disclosure and barring service (dbs) check will be completed once an offer is made. -a new dbs check will be conducted every three years.